Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 101,425 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 101,425 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 8th February 2026

Madeline Goode-Marshall

Elaine Boyer

2248

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communication is good,parcels arrive at due times well packed.I can recommend Justmylook to my friends and my family.The company treat the customer with respect”

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Posted 2 months ago

“i was realy disapointed when i opened my package i orderd beautiful by este lauder and i got honey by marc jacobs no information on how to contact or return itried to email no luckand when i looked it was cheaper than beautiful i am upset as it was a christmas present”

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Posted 2 months ago

“Excellent service, value and delivery”

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Posted 2 months ago

“Fantastic value & brilliant quick delivery”

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Posted 2 months ago

“Very reasonable prices quick delivery first class service very happy with my purchase will definitely be using you again”

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Posted 2 months ago

“I’m disappointed and frustrated that I could not return my item I opened it to find the barrel size is far too big to wrap around my hair ! I haven’t used it and it’s now sitting in the packaging what a waste of money”

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Posted 2 months ago

“My look was smooth sailing ordered perfume was advised when it was to be delivered and came in time the best price around”

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Posted 2 months ago

“Pleased with my purchases from Justmylook and my daughter has ordered too.”

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Posted 2 months ago

“It was my first time buying from them and very pleased with the service! Fair pricing, fast shipment and frequent emails on parcel whereabouts! Pleasure doing business❤️❤️”

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Posted 2 months ago

“Very happy with my product”

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Posted 2 months ago

“Very pleased packing perfect”

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Posted 2 months ago

“Great value fast delivery”

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Posted 2 months ago

“One of my favourite fragrances, last long. I always get lots of compliments when I wear this fragrance and share the details. You can never have too much fragrances. I’ve Brought 2 over the last few months, great value for money. The delivery was delayed due to RoyalMail. “Just my look” good customer service. When arrived very well packaged thank you.”

Justmylook 5 star review on 4th December 2025

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Posted 2 months ago

“Purchased beauty advent as a gift. My friend was over the moon! Such a lovely gift. Great price. Quick delivery. Definitely recommend”

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Posted 2 months ago

“I got this revlon for my damaged hair ,it's a leave in conditioner ,it made my hair hair feel like silk 😊. I would recommend this . It was delivered on time”

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Posted 2 months ago

“Excellent store really. Perfect service. Brilliant experience and will hopefully shop again.”

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Posted 2 months ago

“Very fast delivery. Great company to deal with and good prices too. Shampoo and conditioner bought for my sister.”

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Posted 2 months ago

“Very happy ordered on Saturday got it on Monday will be shopping soon”

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Posted 2 months ago

“Excellent company, easy ordering, fantastic deal on Opaplex shampoo & conditioner, quick delivery, great email updates for delivery.”

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Posted 2 months ago

“Customer Service is shocking ( spoke to Jade ). My entire order was soaked with a leaking shower gel and Just My Look are refusing to rectify it because I was a few days over reporting it. The entire order were birthday and Christmas gifts. The outer packaging was in perfect condition, so it was definitely an issue at the packing stage.”

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Posted 2 months ago

Justmylook is rated 4.6 based on 101,425 reviews