Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 106,343 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 106,343 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 25th October 2026

Sumera Memon

Lindsay Davies

Mohammad Abdulkhani

Awais Butt

Gabrielle Munslow

2737

Anonymous

Anonymous // 01/01/2019

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“Great product, ideal for my fine, silky hair,”

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Posted 4 months ago

“I found this website when looking for a specific perfume. The price was very attractive. After reading customer's reviews I decided to give it a try. I don't regret. The perfume came quickly and it was a bargain. I cannot be more happy with my experience with Justmylook.”

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Posted 4 months ago

“I ordered a product 2/3 wks ago it never arrived I followed it up to be told my order was delayed then received new email saying a new order was sent that never arrived either ! I buy online a lot and Justmylook has been the worst company ever do not buy from it and customer service vety bad!!!”

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Posted 4 months ago

Hello, Thanks for your review. We can see our customer care team has reached out to resolve this for you. Justmylook x

Posted 4 months ago

“Amazing price for my favourite moisturiser sent quickly and well packaged.”

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Posted 4 months ago

“Found the product I needed at a competitive price. Ordered lunchtime one day and was here by lunchtime, the next day! Super impressed and would highly recommend ⭐️⭐️⭐️⭐️⭐️”

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Posted 4 months ago

“Excellent service from Justmylook. Next day delivery and reasonable postage and packing. Altogether a 5* experience.”

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Posted 4 months ago

“All products were good, but delivery let the order down was supposed to be 48 hrs royal mail, but took twice as long”

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Posted 4 months ago

“Great company to deal with! Competitive prices, quality products with speedy deliveries. All in all a good experience.”

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Posted 4 months ago

“Tragic company. I ordered a product from here and upon delivery I checked and saw it has an ingredient I’m allergic to, I applied for the refund (which you have to pay to send it back) and this was accepted. At this point I have not opened this box to the product. This product was £30.95 out of a £106 order. I then post it via Royal Mail and then receive an email from JML to say I’ve used the product and it has residue around the nozzle. Which means THEY delivered it to me in that disgusting state and wish to charge me for this so they don’t lose out as they’ve accepted it from someone else by mistake in the past. I will never shop at this awful company again and stick with the professionals such as Boots, Sephora and LookFantastic.”

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Posted 4 months ago

Hello, Thanks for your review. To uphold hygiene and quality standards for all customers, our policy strictly requires that all returns must be made in brand new, unused, and completely sealed condition. We confirmed there was product around the rim during review, which suggests signs of use and prevents us from accepting the return. Justmylook x

Posted 4 months ago

“Simply the Best online shopping”

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Posted 4 months ago

“Just my look very good .good prices and quick delivery. Thank you”

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Posted 4 months ago

“It was perfect the oil is great for my hair”

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Posted 4 months ago

“I didn't receive my order 😔”

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Posted 4 months ago

Hello, Thanks for your review. We can see our customer care team has reached out to resolve this for you. Justmylook x

Posted 4 months ago

“Great product x quick delivery and great customer service x very happy with my purchase x”

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Posted 4 months ago

“Great price and original product”

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Posted 4 months ago

“Good price and quick delivery.”

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Posted 4 months ago

“Perfect light, summery fragrance. Love it”

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Posted 4 months ago

“Great experience shopping with Justmylook. My skincare products arrived quickly, were well packaged, and exactly as described. The prices were good, and the whole ordering process was easy and smooth. Very happy with my purchase and would definitely order again.”

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Posted 4 months ago

“This was my first buying experience with Justmylook, and it was so easy to navigate the site, also my purchases arrived well packaged and quickly. Thank you.”

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Posted 4 months ago

“Good prices and speedy delivery”

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Posted 4 months ago

Justmylook is rated 4.6 based on 106,343 reviews