Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 106,542 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 106,542 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 1st November 2026

Victoria Jacques

Julie Bradley

Anonymous

Justmylook 5 star review on 31st October 2026

Anonymous

2751

Anonymous

Anonymous // 01/01/2019

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“Great company, good prices, quick delivery!”

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Posted 6 months ago

“Excellent service,easy to navigate the site and quick delivery. Would highly recommended the site and wouldn’t hesitate to make more purchases in the future.”

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Posted 6 months ago

“Parcel never arrived”

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Posted 6 months ago

Hello, Thanks for your review. We can see your order has been delivered to the address provided at checkout. Justmylook x

Posted 6 months ago

“Only seller who had what I wanted . Item despatched quickly and packed well. Definitely recommend”

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Posted 6 months ago

“I discovered just my look by accident whilst looking for shampoo and I have never looked back I ordered all my Xmas perfumes for my daughter in laws and saved a great deal of money well done just my look”

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Posted 6 months ago

“Same quality, good prices 👌”

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Posted 6 months ago

“Great items and price”

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Posted 6 months ago

“I received a damaged item last week. I contacted customer service, and they advised me to return the product. They said that if it is faulty, I will receive a refund, but they also suggested it might be due to misuse on my part. How could I have misused an item I only received last week? I purchased a hairdryer, and it appears to be defective from the start. I am still waiting for both a refund and any updates. I DO NOT RECOMMEND THIS WEBSITE AT ALL! It’s better to shop with Sephora or Amazon.”

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Posted 6 months ago

“Great service as always”

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Posted 6 months ago

“Excellent service fast delivery would use again.”

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Posted 6 months ago

“Product price and range good. Delivery good.Packaging poor for products that are cream or liquid. Soft bubble wrap only which means items get squashed and leak. Suggest move to boxes.”

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Posted 6 months ago

“Just my look probably the best online fragrance provider out there. Certainly one of the cheapest. I have bought numerous fragrances from these too. I would highly recommend you buy from them as my products have been excellent and arrived on time.”

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Posted 6 months ago

“Easy purchase online, speedy delivery and very well packaged . Great price too!”

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Posted 6 months ago

“Absolutely amazing genuine item and a really great price will definitely be ordering again .highly recommend this place thanks Sandra”

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Posted 6 months ago

“Great service .Thank you”

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Posted 6 months ago

“Missing items from my order was more then happy for a full investigation to be taken place cctv etc when packing but didn’t bother and still charged me for my order”

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Posted 6 months ago

Hello, Thanks for your review. We can see our customer care team has carried out relevant checks and confirmed that your order was dispatched from our warehouse in full. Justmylook x

Posted 6 months ago

“I love the products from just look and have a great range of products.”

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Posted 6 months ago

“Found what I wanted easily. Ordered. Immediately got an acknowledgement of the order and delivery swiftly followed! Parcel was well wrapped up and delivered when it was supposed to be delivered !!”

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Posted 6 months ago

“Great experience - I was able to find my favourite Wella Professional Smooth shampoo & conditioner at a really good price and with free delivery which was really quick. I will definitely be ordering from Justmylook again.”

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Posted 6 months ago

“What a quick delivery with super prices . Highly recommend this company”

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Posted 6 months ago

Justmylook is rated 4.6 based on 106,542 reviews