Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 104,581 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 104,581 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 19th July 2026

Anonymous

Maria Alexandra

Jodie Nash

Patience Ayie

2534

Anonymous

Anonymous // 01/01/2019

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“Like this company reasonable prices and excellent selection of products”

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Posted 6 months ago

“I’m chasing team to return my product from one week, with the response from team , seem they don’t care customer & person urgency”

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Posted 6 months ago

“I used Justmylook for the first time earlier this year, based on the incredibly competitive price of a fragrance I wanted to buy and their excellent reviews on Trustpilot. Wow, I was not disappointed! My order arrived promptly (by Royal Mail - thank you for not using 'less reliable' couriers shall we say!) and in pristine condition. Having had such a positive experience, I made Justmylook my first port of call when I was looking to add another two fragrances to my collection. Amazingly, they again offered the most competitive prices, so they secured my business a second time. My second order arrived as quickly as the first and again in immaculate condition. Both fragrances (Gucci Rush and Estée Lauder Pleasures) 100% genuine and amazing value. Great company - would not hesitate to recommend.”

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Posted 6 months ago

“It is so easy to order from justmylook i ordered all my makeup and it was all in stock and if you order so much you get free postage so thats what I do.”

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Posted 6 months ago

“Didn't get delivered to wrong address”

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Posted 6 months ago

“Good service”

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Posted 6 months ago

“Great experience from start to finish! Arrived when it stated it would - thank you”

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Posted 6 months ago

“I always enjoy looking through the website of Justmylook to see what's new, what's in the sale and what my go to products on an easy to see and easy to use website. There's good customer service too. What's not to like at Justmylook.”

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Posted 6 months ago

“Amazing prices and delivered on time what's not to love.”

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Posted 6 months ago

“Bargain prices on excellent products and delivery always, on time. What more could you ask for 😀”

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Posted 6 months ago

“Very fast shipping”

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Posted 6 months ago

“My item came on time highly recommended”

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Posted 6 months ago

“Easy to order and quick delivery, plus a very competetive price.”

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Posted 6 months ago

“Delivery a little slow .but did arrive good wrapping on it ..”

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Posted 6 months ago

“Wrong item received, customer service slow to return emails but eventually did and received the correct item.”

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Posted 6 months ago

“Very pleased. Will order again”

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Posted 6 months ago

“Royal mail sent my parcel to wrong address and im getting no correspondence from them to rectify the problem”

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Posted 6 months ago

“Items arrived promptly and exactly as described, all in perfect condition. Items are cheaper than anywhere else I’ve found! Highly recommend”

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Posted 6 months ago

“My parfum was amazing!”

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Posted 6 months ago

“I still have not rexceived my parcel!!! Over 2 weeks and no sign of my order.”

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Posted 6 months ago

Justmylook is rated 4.6 based on 104,581 reviews