Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 104,474 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 104,474 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 14th July 2026

2495

Anonymous

Anonymous // 01/01/2019

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“Awful. Item missing from my order and i was told it was sent so basically tough. Disgusting. Not letting this drop!”

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Posted 6 months ago

“Im always happy with with my orders they always arrive quickly too.”

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Posted 6 months ago

“As ordered, came well packaged to avoid damage. On time.”

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Posted 6 months ago

“The item arrived well packaged, the service was excellent, and the price was amazing. Very happy with my purchase!”

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Posted 6 months ago

“No order recieved, told them and no refund or replacement. Stay away”

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Posted 6 months ago

“Fast delivery, great prices very happy”

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Posted 6 months ago

“Great website and a wonderful selection of stock. Plus very speedy and free delivery. Win win!”

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Posted 6 months ago

“I've been looking for specific haircare products everywhere online and only JustMyLook had them in stock plus the price was great. Swift delivery, alle great! Will definitely shop again here.”

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Posted 6 months ago

“Avoid them.”

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Posted 6 months ago

“Loved my products I got the packaging was great an was delivered supper fast will definitely use again”

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Posted 6 months ago

“Sent me the wrong item and didn’t even respond to my question. Customer service is ridiculously slow so I’ll likely be waiting weeks for a response to get the right item this time.”

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Posted 6 months ago

“Great product. Smells divine. Given to a friend as a birthday gift. She absolutely loves it.”

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Posted 6 months ago

“Excellent service, great product. Would purchase again”

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Posted 6 months ago

“Like this company reasonable prices and excellent selection of products”

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Posted 6 months ago

“I’m chasing team to return my product from one week, with the response from team , seem they don’t care customer & person urgency”

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Posted 6 months ago

“I used Justmylook for the first time earlier this year, based on the incredibly competitive price of a fragrance I wanted to buy and their excellent reviews on Trustpilot. Wow, I was not disappointed! My order arrived promptly (by Royal Mail - thank you for not using 'less reliable' couriers shall we say!) and in pristine condition. Having had such a positive experience, I made Justmylook my first port of call when I was looking to add another two fragrances to my collection. Amazingly, they again offered the most competitive prices, so they secured my business a second time. My second order arrived as quickly as the first and again in immaculate condition. Both fragrances (Gucci Rush and Estée Lauder Pleasures) 100% genuine and amazing value. Great company - would not hesitate to recommend.”

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Posted 6 months ago

“It is so easy to order from justmylook i ordered all my makeup and it was all in stock and if you order so much you get free postage so thats what I do.”

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Posted 6 months ago

“Didn't get delivered to wrong address”

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Posted 6 months ago

“Good service”

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Posted 6 months ago

“Great experience from start to finish! Arrived when it stated it would - thank you”

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Posted 6 months ago

Justmylook is rated 4.6 based on 104,474 reviews