Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 106,472 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 106,472 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 1st November 2026

Victoria Jacques

Julie Bradley

Anonymous

Justmylook 5 star review on 31st October 2026

Anonymous

2751

Anonymous

Anonymous // 01/01/2019

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“Return policy says accepts refunds in resealable conditions and will not accept refund on a hair dryer”

Helpful Report

Posted 6 months ago

Hello, Thanks for your review. We can see our customer care team has carried out a faults inspection and confirmed the products were found to perform under the manufacturer's standards. Due to this, we cannot accept a return as faulty on this occasion. Justmylook x

Posted 6 months ago

“My item i bought great service super fast del kept me up to every step of the way”

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Posted 6 months ago

“Genuine Wahl Pro Fast Shipping Best Price”

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Posted 6 months ago

“Great range of products at fantastic prices, highly recommended”

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Posted 6 months ago

“A great Company offering a vast amount of great quality products along with great discounts/bargains NOT to be missed”

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Posted 6 months ago

“Unfortunately, my experience was disappointing. The product was delivered late. At the time of purchase, the website showed earlier delivery dates, so I ordered it as a surprise birthday gift for my wife on April 20th. However, it only arrived on April 21st, which meant the surprise was missed. Because of this, I was quite disappointed with the delivery experience.”

Helpful Report

Posted 6 months ago

Hello, Thanks for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 6 months ago

“Pleased with products. Quick delivery and also a good price.”

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Posted 6 months ago

“Can always get some great offers from Jusymylook. The service is good and I love that you don't have to spend a fortune before you qualify for free delivery! They've got some great beauty boxes and loads of choice.”

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Posted 6 months ago

“Very good product”

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Posted 6 months ago

“I was very happy with my experience with Justmylook. I ordered from Ireland on a Wednesday, got free shipping 😊 and it was here in 3 working days. One of the items was incorrect and when I contacted them it was sorted within 5 mins by a lovely helpful guy called Niall. I would highly recommend Justmylook 🥰”

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Posted 6 months ago

“There are plenty of products at very competitive prices available on the site. Lots to intice :)”

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Posted 6 months ago

“Excellent aftershave and unbelievable choices”

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Posted 6 months ago

“Love using this online site as I get my favourite items at very reasonable prices and the posting is done very quickly and well packaged. Not to mention the wide variety of products available too. Overall an extremely good experience and highly recommend.”

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Posted 6 months ago

“Very bad experience. I haven't received the package yet. That’s not good 😞😞😞”

Helpful Report

Posted 6 months ago

Hello, Thanks for your review. Sorry to hear you're unhappy. We can see our customer care team has reached out to resolve this for you. Sincere apologies for any inconvenience. Justmylook x

Posted 6 months ago

“Excellent variety of products at great prices. Very professional and prompt customer care and delivery. Highly recommended in every aspect of quality products and service.”

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Posted 6 months ago

“It’s fake perfume never ever I not buying any thing from just my look I sended back my parcel and i paid 5 pounds for postage but return not accepted I hope Nobady buy item from just my look believe me all products it’s fake”

Helpful Report

Posted 6 months ago

Hello, Thanks for your review. We can confirm all items are genuine as labelled, as the item has been unsealed and used, we are unable to accept your return at this stage in line with our returns policy. Justmylook x

Posted 6 months ago

“Quick reliable company. Products very good.”

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Posted 6 months ago

“Very pleased with my hot brush. Prompt next day delivery.”

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Posted 6 months ago

“My all order was ok but my mascara was dry and lipstick was bad”

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Posted 6 months ago

“Order received did not match item ordered.”

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Posted 6 months ago

Hello, Thanks for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 6 months ago

Justmylook is rated 4.6 based on 106,472 reviews