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Justmylook Reviews

4.6 Rating 105,643 Reviews
89 %
of reviewers recommend Justmylook
Company Reviews Product Reviews
350,069
 Metrics Info
4.6
Based on 105,643 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Collected By Reviews.io
Read Justmylook Reviews

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Tracey Pond
Verified Buyer
“Such an easy website to access. Amazing products at fantastic prices. Super fast delivery.”
Helpful Report
Posted 1 month ago
Lucy Hodgetts
Verified Buyer
“Always a great service. Fast delivery and great offers . Thank you”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Amazing service and fast delivery”
Helpful Report
Posted 1 month ago
Jack Crompton
Verified Buyer
“Used just my look a couple of times excellent service and well priced”
Helpful Report
Posted 1 month ago
Martina Dearing
Verified Buyer
“Great service, great price!”
Helpful Report
Posted 1 month ago
Debbie Del-Bianco
Verified Buyer
“I would love to write a review but this product is a gift so I have no idea what it’s like”
Helpful Report
Posted 1 month ago
TRACEY WORTHINGTON
Verified Buyer
“Wow first time using this site… won’t be the last I love it, amazing savings and fantastic free fast delivery . Will highly recommend to friends thank you”
Justmylook 5 star review on 24th July 2026
Helpful Report
Posted 1 month ago
Dovile Kuleckaite
Verified Buyer
“Great prices for good quality products! So much choices for anyone's needs!”
Helpful Report
Posted 1 month ago
Zoe Johnson
Verified Buyer
“Absolutely dreadful. Worst company I've ever dealt with in 52 years. They Keep sending me photos of someone else's house to 'prove' delivery. They keep saying I have to contact the courier and sort out the missing delivery. If they are a British company (which I suspect they or their customer services are not) they would know to ask me to do this with the courier is illegal under th Consumer credit act. The responsibility of the order I gave them money for, is their responsibility with th courier until I have the item in my possession.”
Helpful Report
Posted 1 month ago
Hello, Thanks for your review. We can see your order has been delivered to your preauthorised safe place. Justmylook x
Posted 1 month ago
Shamsa Choudhry
Verified Buyer
“Very happy with my purchase”
Helpful Report
Posted 1 month ago
Brenda Govers
Verified Buyer
“The best straighteners I have ever had. Great price and fast delivery.”
Helpful Report
Posted 1 month ago
Samantha Cragg
Verified Buyer
“Love my products i bought, it was quick to arrive. I will definitely be ordering again”
Helpful Report
Posted 1 month ago
Donna Dunn
Verified Buyer
“Fantastic products at amazing prices and it gets better super fast delivery 📦”
Helpful Report
Posted 1 month ago
Dawn Tilley
Verified Buyer
“Thank you for my perfume Red door, delivery was really quick and packed so we'll and of course a good price.”
Helpful Report
Posted 1 month ago
Sharon Barrett
Verified Buyer
“Great Company, Great Service”
Helpful Report
Posted 1 month ago
Kim Metcalf
Verified Buyer
“Great website with great products at great prices …. I use this website more and more .”
Helpful Report
Posted 1 month ago
Sharon Lumsden
Verified Buyer
“Enjoyed shopping”
Helpful Report
Posted 1 month ago
Sue Cartlidge
Verified Buyer
“Excellent communication and very fast delivery. Fantastic range of perfumes, and other stuff, and very competitive prices.”
Helpful Report
Posted 1 month ago
Barbara Twigg
Verified Buyer
“I was very pleased with my purchase. The delivery time was very good and i would definately purchase from Justmylook again.”
Helpful Report
Posted 1 month ago
Ellie Watling
Verified Buyer
“Ordered a £80 perfume which was missing from my parcel, there’s literally no way it was ever in the package. Customer service refused to refund or replace it and said they had evidence that it was dispatched. I asked for evidence such as parcel weight or proof the item was actually packed, but they declined to provide anything beyond a photo of the item before packing. They said this is CCTV evidence but couldn’t show me the item being packed into the box and sealed inside. If I take a picture of myself next to a space rocket does that mean I’ve gone to the moon?? My only option now is to dispute it through Klarna. Very disappointing experience and poor handling of a genuine issue, especially as I’m a frequent customer. Won’t be ordering again.”
Helpful Report
Posted 1 month ago
Hello, Thanks for your review. We can see our customer care team carried out CCTV checks and confirmed your order was dispatched in full. Justmylook x
Posted 1 month ago
Justmylook is rated 4.6 based on 105,643 reviews
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