Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 106,377 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 106,377 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 25th October 2026

Sumera Memon

Lindsay Davies

Mohammad Abdulkhani

Awais Butt

Gabrielle Munslow

2737

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received the wrong item. I had to pay to return the item and I am still awaiting a refund for this and the correct item still hasn't been dispatched. I will not order from this company again and wouldn't recommend to friends and family”

Helpful Report

Posted 5 months ago

Hello, Thanks for your review. We can see our customer care team has reached out to resolve this for you. Justmylook x

Posted 4 months ago

“Huge selection of products at great prices”

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Posted 5 months ago

“I don’t get my parcel”

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Posted 5 months ago

Hello, Thanks for your review. We can see our customer care team has reached out to resolve this for you. Justmylook x

Posted 4 months ago

“FAB service 👍🏻 very quick delivery and all went VERY smoothly, I would recommend to family and friends no problem*****”

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Posted 5 months ago

“An excellent service, great prices and speedy delivery. I won't go anywhere else now for my fragrance needs.”

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Posted 5 months ago

“Easy to order and fast delivery. Only used shampoo once followed by conditioning mask. I noticed the ginger tinge to my hair was less obvious. Very pleased with the result”

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Posted 5 months ago

“Products were way up to standard”

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Posted 5 months ago

“Excellent price and quick delivery”

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Posted 5 months ago

“Price much bettet than competitors. Very fast delivery. 2nd time ordering, will definitely use again. Thankyou”

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Posted 5 months ago

“Very good service. Excellent delivery.Will always come back when the purchased product is finished. Can you send me the PRICELIST and PRODUCT NAMES of Male Perfumes. Kind regards. Christopher Owuamanam.”

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Posted 5 months ago

“Very good service no problems at all”

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Posted 5 months ago

“My parcel didn't arrive on the stated day, I gave it a few more days before contacting the seller. I received an email from them very quickly, followed by a request for details to enable them to investigate further. I was contacted almost immediately to say they had been unable to locate the parcel, and would I like a refund or a replacement. I opted for a replacement. This arrived within two days. Justmylook were brilliant. I wouldn't hesitate to use them again.”

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Posted 5 months ago

“Excellent company to deal with. Excellent product, quick delivery. First class”

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Posted 5 months ago

“Thank you great price & speedy delivery !”

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Posted 5 months ago

“Very good service and great deals on fabulous products. Well worth looking at 😄”

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Posted 5 months ago

“I am still waiting for feedback for my claim. my order never came it shows delivered and I've literally been waiting for weeks this has never happened to me I'm so dissapointed pls just give me my money back😭😭🙏🏾”

Helpful Report

Posted 5 months ago

Hello, Thanks for your review. We can see the relevant team are working to resolve this for you. Justmylook x

Posted 4 months ago

“Good price, best I could find and fast delivery”

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Posted 5 months ago

“Very happy with my recent purchase.”

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Posted 5 months ago

“Great value, fast delivery! I bought it was a gift, it arrived in perfect condition, Very happy 😊”

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Posted 5 months ago

“Really bad service been trying to get a refund for a mistake they have made all the do is pathetic lip service”

Helpful Report

Posted 5 months ago

Hello, Thanks for your review. We can see our customer care team has reached out to resolve this for you. Justmylook x

Posted 5 months ago

Justmylook is rated 4.6 based on 106,377 reviews