Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 106,388 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 106,388 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 25th October 2026

Sumera Memon

Lindsay Davies

Mohammad Abdulkhani

Awais Butt

Gabrielle Munslow

2737

Anonymous

Anonymous // 01/01/2019

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“Amazing! Loads of great brands, good offers, quick delivery”

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Posted 5 months ago

“Great prices and quick, well packaged delivery. Loads of good sized samples given too which is a fab benefit!”

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Posted 5 months ago

“I am virtually housebound due to osteoarthritis and finding your site with all the amazing products and great prices means I can shop for my favourites from Sanctuary Spa at great prices love it”

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Posted 5 months ago

“Dreadful. I have asked for a refund for these faulty products. I know what the correct product should look like as I have bought AdP hand wash for years. It should not be cloudy with bits in it. I will never buy from this website again”

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Posted 5 months ago

Hello, Thanks for your review. We can see our customer care team has reached out to resolve this for you. Justmylook x

Posted 5 months ago

“excellent service, brilliant prices. quick customer service response.”

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Posted 5 months ago

“my product was fine but i dont think i’ve ever been so harassed by review emails post purchase before”

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Posted 5 months ago

Hello, Thanks for your review. Sorry to hear you're unhappy. We will pass your feedback on to the relevant team. Justmylook x

Posted 5 months ago

“Absolutely thrilled with my experience! I ordered some new fragrances. The prices are competitive than the RRP, which is amazing. The package arrived super fast via Royal Mail and was packed incredibly well. Definitely a genuine site with great service and a great selection of products. Will be returning.”

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Posted 5 months ago

“Very good product quick delivery”

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Posted 5 months ago

“Received an item open inside the box!! I contacted you and was told that there were strict checks and it was ok when it left. It certainly wasn’t when I received the item and would not accept a refund. So I’m out of pocket!! No a happy customer!”

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Posted 5 months ago

Hello, Thanks for your review. Sorry to hear you're unhappy. Following our full investigation, our rigorous internal checks confirm that your order was dispatched from our warehouse in full. Justmylook x

Posted 5 months ago

“wonderfull price and quick and easy service”

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Posted 5 months ago

“Product quality, delivery packaging and their delivery time is very good. I am very satisfied and would recommend :)”

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Posted 5 months ago

“As always quick and easy ordering and fast delivery”

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Posted 5 months ago

“My order was delivered to a different address than the one which I selected. I approached the customer service, but I did not receive help”

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Posted 5 months ago

Hello, Thanks for your review. We can see your order has been delivered to your preauthorised safe place. Justmylook x

Posted 5 months ago

“My item has not been delivered”

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Posted 5 months ago

Hello, Thanks for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 5 months ago

“Great authentic product. Reasonable price & fast delivery. I will use this website again. Thanks 🙏”

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Posted 5 months ago

“Very pleased”

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Posted 5 months ago

“Fabulous website, my go to for anything beauty. Great website very easy to navigate through and very easy check out process. I always receive my deliveries very quickly and they are packaged very well. A super website!”

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Posted 5 months ago

“Great service, very quick dispatch time. Excellent communication throughout. Great product as described. Thank you 😊”

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Posted 5 months ago

“Don’t bother with this company they just lie at every single point after they receive your money Everything other msg is from an overseas number an every response starts with unfortunately Unfortunately they sent out an order missing items an unfortunately they are out of stock but after I had argued with them they miraculously found a product when I asked if it was the original product in the advertisement, they said that that’s just used for advertisement illustration an you don’t actually get that ???? 😂😂😂 an unfortunately if I wanted to return the item that they have sent incomplete, I would have to pay a return? The worst customer service, stay away!”

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Posted 5 months ago

Hello, Thanks for your review. We can see our customer care team has reached out to resolve this for you. Justmylook x

Posted 5 months ago

“I ordered perfume which was delivered very quickly and was very weĺl packaged. I am very pleased with the overall service received. Thank you.”

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Posted 5 months ago

Justmylook is rated 4.6 based on 106,388 reviews