Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 101,540 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 101,540 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 8th February 2026

Madeline Goode-Marshall

Elaine Boyer

2248

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service”

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Posted 2 months ago

“Order was very promptly delivered would highly recommend this company”

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Posted 2 months ago

“Good value. Delivery a bit slow but might be because of the time of year. Would highly recommend”

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Posted 2 months ago

“Very easy to order and fast delivery, fantastic prices product spot on and just a great experience will order again definitely”

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Posted 2 months ago

“Hi I am not happy with the perfume I bought as it is not the jimmy choo I ordered I had to open it to smell it the box does not look like jimmy choo original as I ordered it smells like cheap perfume this read a gift for my daughter so I have to buy another one from the shops as this was a big disappointment regards Lorraine”

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Posted 2 months ago

“Got a discount for Afnan Supremacy Collectors Edition. Item was delivered quickly and well packaged so really happy”

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Posted 2 months ago

“I've bought a few things from Justmylook since I first discovered it. It's very easy to view all the different products. I've mostly bought perfume, either for myself or for gifts, plus face cream. Everything is a bonus price and the ordering is simple too. The products arrive well packed and secure too.”

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Posted 2 months ago

“Excellent service with super fast delivery”

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Posted 2 months ago

“The perfumes are genuine”

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Posted 2 months ago

“Extremely very happy with the parcel and waiting time too”

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Posted 2 months ago

“Bought for my daughter for Christmas. Great price and value for money.”

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Posted 2 months ago

“Excellent delivery and also very good price thanks.”

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Posted 2 months ago

“Exc products. Quick delivery”

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Posted 2 months ago

“I love this site,easy to order and fast delivery.Excellent”

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Posted 2 months ago

“Absolutely obsessed with my new perfume and delivery was so quick came within 2 days so happy!!!”

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Posted 2 months ago

“Great product and a great service, will definitely use the site again.”

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Posted 2 months ago

“I love shopping from just my look. The prices are great and delivery is fast.”

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Posted 2 months ago

“Excellen job.”

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Posted 2 months ago

“Great products at decent prices. Dispatch and delivery first rate. Many thanks.”

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Posted 2 months ago

“I ordered a number items post December for Christmas gifts. I only recieved part of my package. After several attempps to contact the customer service team and getting an automatic response from AI, I finally got through to a person. They arranged for the rest of my items to be shipped. How ever I still have not recieved a perfume, and its not cheap! After rigorous internal checks, so I am told, the item was confirmed it had been definitively packed and left their facilities. I am yet to recieve this the definitive evidence of it in the box before it left with DPD (the package was recieved undamaged and un open via DPD). Essentially there are numerous possibilites all resulting in no refund or reissuing of the perfume. The item was not packed, I have unboxed it and claiming I have not recieved it (I got the more expensive perfume though), the DPD driver is really Harry Potter and managed to perform some magic by removing the perfume, or someone somewhere is getting a nice bottle of Jimmy Choo for Christmas, courtesy of me ! Normally I would not care but given the fact I was only buying out of sentiment for my partner who is running low on her Jimmy Choo, and it was the last gift from her mother who she lost to cancer, its annoyed me a bit”

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Posted 2 months ago

Justmylook is rated 4.6 based on 101,540 reviews