Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 104,235 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 104,235 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 8th July 2026

2472

Anonymous

Anonymous // 01/01/2019

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“Had an item missing from my parcel, asked where it was and when it was coming. Didn’t get a quick response so I went and bought the missing item from local supermarket instead as I needed it. I finally got a response and was told the missing item had been sent out but at this point I didn’t need it anymore but was told can’t return it as it’s a replacement item…?”

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Posted 5 months ago

“Happy with just my look, just annoyed that RM haven't delivered my parcel, when they said they have”

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Posted 5 months ago

“Excellent service. Fast delivery”

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Posted 5 months ago

“Girlfriend loves her new hairdryer,top marks from hher”

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Posted 5 months ago

“Lovely fragrance great service thanks”

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Posted 5 months ago

“I ordered a large order and items were incorrect. I went to customer service and they were terrible. Ran me around asking the same questions over and over until I threatened a bad review and then they said they would send the correct item to me - it was the wrong item yet again! An absolute scam”

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Posted 5 months ago

“Orderd many many times from justmylook and never had a probem.Fast delivery and everyorder as been correct.Very happy i will continue to order from them 😊”

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Posted 5 months ago

“Products well priced. Delivery arrived as quoted. Excellent service”

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Posted 5 months ago

“Have used justmylook several times and have been extremely happy with updates,delivery and the very secure packaging.”

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Posted 5 months ago

“My items weren’t delivered, an error on the delivery partner”

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Posted 5 months ago

“Good website. Easy to order and speedy delivery”

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Posted 5 months ago

“Highly recommend very good”

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Posted 5 months ago

“Excellent service and fast delivery”

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Posted 5 months ago

“I bought Britney Spears Midnight for my wife as a gift, this perfume is not authentic and nowhere near smells like the original one! I spent £13.99, I would rather go buy from the High Street for a few pounds more for a genuine one! DO NOT BUY FROM HERE! Customer Services refused to give me a refund saying it's been opened.. How else would you try out the damn thing if you can't open it?!”

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Posted 5 months ago

“Excellent range of products. Responsive website. Quick delivery.”

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Posted 5 months ago

“I placed an order early in January including 4 dining chairs . On 28th January I received a card with best wishes. When I contacted customer service on 28/1/2026 they said they will dispatch it again. Until today nothing was dispatched. I asked for my money back and they are refusing and keep sending the same message: “ we have received your order” and ignore any questions I ask.”

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Posted 5 months ago

“Justmylook is one of my most trusted online fragrance suppliers. Their prices are very competitive, and the ordering is quick and easy. All their items are delivered quickly and are always very well packaged.”

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Posted 5 months ago

“Very fast and convenient”

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Posted 5 months ago

“The product come in time and is working god!”

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Posted 5 months ago

“Delivery was very prompt & the perfume was well wrapped. Very pleased & will definitely use this company again.”

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Posted 5 months ago

Justmylook is rated 4.6 based on 104,235 reviews