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Justmylook Reviews

4.6 Rating 106,401 Reviews
89 %
of reviewers recommend Justmylook
4.6
Based on 106,401 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Collected By Reviews.io
Read Justmylook Reviews

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

“Fast delivery and good prices.”
Helpful Report
Posted 5 months ago
“Not recommended. They post different way then I choice. Not contact with customer service,just AI. Still open case by Klarna with them.”
Helpful Report
Posted 5 months ago
Hello, Thanks for your review. We can see our customer care team has reached out to resolve this for you. Justmylook x
Posted 5 months ago
“Highly recommend great price and delivery as expected”
Helpful Report
Posted 5 months ago
“A great company to deal with. Absolutely no bother with my order and delivery.”
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Posted 5 months ago
“Very good quality products and fast delivery excellent”
Helpful Report
Posted 5 months ago
“Great price great product”
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Posted 5 months ago
“Very pleased with the purchase. Value for money. Very well packaged. Will return for goods. Excellent. Thank you”
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Posted 5 months ago
“Quick delivery excellent product”
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Posted 5 months ago
“Excellent affordable genuine products, was delighted to find this site as it had a great selection of products and all genuine excellent site will continue using them”
Helpful Report
Posted 5 months ago
“Absolutely shocking ordered Estée Lauder foundation didn't even open the bottle just held it up to my original bottle that I already had at home. The colour was completely different. I sent a mail and explained this and was told that sometimes colours can vary which I fully understand but this was a total different colour. I returned it I never took the lid off and then got an email from them saying it couldn't be refunded because it be opened. I feel really ripped off.”
Helpful Report
Posted 5 months ago
Hello, Thanks for your review. To uphold hygiene and quality standards for all customers, our policy strictly requires that all returns must be made in brand new, unused, and completely sealed condition. Justmylook x
Posted 5 months ago
“Awful experience all round, rude customer service agent, dusty / dirty products all round. Ordered a premium oil sunscreen that came separated which you could see when packing, unsure why it was sent out”
Helpful Report
Posted 5 months ago
Hello, Thanks for your review. We can see our customer care team has issued a refund for the item. Justmylook x
Posted 5 months ago
“I really love them so much. Good.customer services .good quality items . Items delivered on time.”
Helpful Report
Posted 5 months ago
“Loving the products and especially loving the incredible prices. Well done Justmylook ❤️”
Helpful Report
Posted 5 months ago
“I have purchase the same items before from just my look. Always been happy with the product, packaging and delivery. Good price. I would certainly recommend them to others.”
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Posted 5 months ago
“Just love my purfume and got it at a really gd price”
Helpful Report
Posted 5 months ago
“I purchased two perfumes for my husband, CK1 and Obsession. He loves both, CK1 has a nice fresh scent good for day time. Obsession is nice for the evening. The delivery was fast, I will be back soon.”
Helpful Report
Posted 5 months ago
“Brilliant company - delivery prices and choice xx”
Helpful Report
Posted 5 months ago
“Pleased with overall ordering and products purchased, amazing deals and quality. However disappointed with thier chosen delivery method and company used. Paid for 24 hours delivery, however did not receive that service on one of my orders. I did complain, they failed to listen or actually read my complaint. After a few exchanges in emails. I gave up!”
Helpful Report
Posted 5 months ago
“Great selection of products, well priced and very swift delivery. Would definitely shop again!”
Helpful Report
Posted 5 months ago
“Excellent. Great prices , quick delivery and respond to queries efficiently.”
Helpful Report
Posted 5 months ago
Justmylook is rated 4.6 based on 106,401 reviews