Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 106,393 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 106,393 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 25th October 2026

Sumera Memon

Lindsay Davies

Mohammad Abdulkhani

Awais Butt

Gabrielle Munslow

2737

Anonymous

Anonymous // 01/01/2019

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“Very pleased”

Helpful Report

Posted 5 months ago

“Fabulous website, my go to for anything beauty. Great website very easy to navigate through and very easy check out process. I always receive my deliveries very quickly and they are packaged very well. A super website!”

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Posted 5 months ago

“Great service, very quick dispatch time. Excellent communication throughout. Great product as described. Thank you 😊”

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Posted 5 months ago

“Don’t bother with this company they just lie at every single point after they receive your money Everything other msg is from an overseas number an every response starts with unfortunately Unfortunately they sent out an order missing items an unfortunately they are out of stock but after I had argued with them they miraculously found a product when I asked if it was the original product in the advertisement, they said that that’s just used for advertisement illustration an you don’t actually get that ???? 😂😂😂 an unfortunately if I wanted to return the item that they have sent incomplete, I would have to pay a return? The worst customer service, stay away!”

Helpful Report

Posted 5 months ago

Hello, Thanks for your review. We can see our customer care team has reached out to resolve this for you. Justmylook x

Posted 5 months ago

“I ordered perfume which was delivered very quickly and was very weĺl packaged. I am very pleased with the overall service received. Thank you.”

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Posted 5 months ago

“Olaplex shampoo , conditioner & oil fab love it”

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Posted 5 months ago

“Quick and easy delivery. Good product. Nothing to complain”

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Posted 5 months ago

“Comunicazione efficiente, prodotto ben protetto. Arrivato nei tempi previsti. Confezione e profumo di buona qualità”

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Posted 5 months ago

“Satisfactory experience”

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Posted 5 months ago

“Very good service I recommend this site i am happy with my product”

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Posted 5 months ago

“I ordered but I never received my item ,in sted I get my money back, I'm not happy for this experience”

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Posted 5 months ago

Hello, Thanks for your review. We can see our customer care team has issued a full refund. Justmylook x

Posted 5 months ago

“Perfect.Fast delivery and good products.”

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Posted 5 months ago

“Super quick delivery. Lovely shampoo and conditioner. Smells gorgeous.”

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Posted 5 months ago

“Fabulous I usually buy these once a year, unfortunately after all these years my supplier has discontinued! Lucky for me I found the one at Justmy look perfect so I will be a reguler customer so thank you!!!”

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Posted 5 months ago

“Very good and quick service great product well packaged and prompt delivery would recommend”

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Posted 5 months ago

“Easy to order well packed speedy delivery love the products .”

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Posted 5 months ago

“The products are very nice Arrived in time”

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Posted 5 months ago

“Great service, prompt delivery. Shame theres a limit on the aerosol deliveries but would recommend all the same.”

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Posted 5 months ago

“Really great service thank you . Got a small travel bottle of shampoo and a conditioner free which will be handy for holiday”

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Posted 5 months ago

“Always offer the best prices for your favourite perfumes.”

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Posted 5 months ago

Justmylook is rated 4.6 based on 106,393 reviews