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Justmylook Reviews

4.6 Rating 96,139 Reviews
90 %
of reviewers recommend Justmylook
4.6
Based on 96,139 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Just My Look - WAHL Balding Clipper Review Collected By Reviews.io
Read Justmylook Reviews

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Anonymous
Anonymous  // 01/01/2019
Order not complete-still awaiting refund !
Helpful Report
Posted 8 years ago
Good value compared to other retailers
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Posted 8 years ago
Excellent efficient service
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Posted 8 years ago
The mascara that I ordered arrived fairly quickly and was cheaper than what I could buy in the shop. I was disappointed that it wasn't in plastic wrapping. I haven't used it yet but there is no guarantee that this mascara hasn't already been used!!!
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Posted 8 years ago
Fast delivery, well packaged, easy to use site, very happy with service xxxx
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Posted 8 years ago
I have received my package eventually despite a far longer lead time than advertised
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Posted 8 years ago
Ordered a product online that I could have got anywhere else - ordered with this company as it was offering free delivery and would arrive within 48 hours. After 5 days of having no order or contact to let me know about the delay, I had to ring to find out where it was, turns out it was stuck at a warehouse and was told it would arrive the following week - I appreciate it's Christmas but the false delivery advertising is quite frustrating.
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Posted 8 years ago
Order arrived but without free offer of two plungers for shampoo - poor. No mention of these being missing or when they would arrive if ever!
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Posted 8 years ago
Great items at a great price
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Posted 8 years ago
Responsibly priced items
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Posted 8 years ago
Email updates to keep me updated on where my order was.
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Posted 8 years ago
Ordering was easy, goods came on time but have yet to use my Shampoo and Conditioner! Hence only the three stars. If the ease of ordering and speed of receiving are anything to go by I'm sure it will be 4 stars on my next order. Many thanks and have a Merry Christmas one and all...
Helpful Report
Posted 8 years ago
Disappointed that the box cane damaged as this was to b a present x
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Posted 8 years ago
Love my new OPI 25 day mini mani set, arrived on time but the special Breakfast at Tiffany's box is rather bruised and battered. Not much attention paid to packaging, it was feee delivery but would have been happy to pay a bit extra for more secure packaging. Will order again from here but not anything I would like to keep looking special.
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Posted 8 years ago
Delivery came on time
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Posted 8 years ago
Everything was great except the blow dry spray bottle top had come loose and half the product had leaked out. At least the package smelt nice though!
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Posted 8 years ago
The top was broken when parcel came but I put it back together I think it's ok now
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Posted 9 years ago
The postage was free which was great along with my product being the cheapest here. Its a shame the postage was not as quick as they said on the website and also tht theh have done nothing but bombard with emails since. Over marketing youreelves here which you dont need to do.
Helpful Report
Posted 9 years ago
I ordered TWO Fudge hair products from Just My Look and only received ONE. However after contacting them via e mail they requested I send photographs of the packaging and details of my order they did reimburse me the missing hair product.
Helpful Report
Posted 9 years ago
Tried rating for about an hour!Never received a confirmation email from just the look, I emailed twice and phones them in the end. Customer service is shocking, got the goods 4 days after ordering. But very poor customer service by just took
Helpful Report
Posted 9 years ago
Justmylook is rated 4.6 based on 96,139 reviews