Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 106,417 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 106,417 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 31st October 2026

Awais Butt

2738

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“item arrived smelling of fish and smelt off (centella cleanser) and i asked to return it for a refund and they refused me and asked for a dr referral, ridiculous, very poor service”

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Posted 5 months ago

Hello, Thanks for your review. We can see our customer care team has reached out to resolve this for you. Justmylook x

Posted 5 months ago

“Good products and fast delivery”

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Posted 5 months ago

“Very pleased with product and fast delivery.”

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Posted 5 months ago

“Order came late”

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Posted 5 months ago

Hello, Thanks for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 5 months ago

“Good service fast delivery and a big range of products for amazing prices”

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Posted 5 months ago

“Best prices, fast delivery, great customer service.”

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Posted 5 months ago

“Just my look, excellent, creed absolu aventus, is a very poor product!”

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Posted 5 months ago

“Great prices and range of products - happy with delivery times too .”

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Posted 5 months ago

“Brilliant site, lots of great Korean skincare. Very easy to navigate, some really good prices and easy delivery. As an Irish customer delivery takes longer than advised but seriously who would mind an extra day or two when you can buy what you need!”

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Posted 5 months ago

“Easy to shop with”

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Posted 5 months ago

“Brilliant again. Very quick dispatch/delivery. Products packaged very well. Very happy.”

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Posted 5 months ago

“Great service, ordering is easy, delivered quick. Products- medicube - I have very sensitive skin but no reaction to any of the products n can see the difference in my skin already x”

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Posted 5 months ago

“Easy to navigate and buy - great communication during order and delivery”

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Posted 5 months ago

“Amazing service, delivered next day”

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Posted 5 months ago

“Usually I have no issue with JML service bit this time I ordered this SPF to take with me on holiday on the 13th May, JML dispatched it straight away but Royal Mail sent me parcel to another depot in error and advised it has been re routed. Its been 10 days and I have still not received my parcel and I'm travelling tomorrow. I messaged JML via Whatsapp over the weekend and I have not received any reply sp far. Very poor service from Justmylook and Royal Mail!”

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Posted 5 months ago

Hello, Thanks for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 5 months ago

“Received my order within a reasonable time. All fragrances were well packaged and first class. Ordered a few times now from justmylook and they always have good competitive prices. The items were as expected, thanks again @justmylook, i’ll give you guys a shout on my socials too…i will be back for more 👍🏻👍🏻🙌🏼🙌🏼”

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Posted 5 months ago

“Excellent, efficient and great price 👍”

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Posted 5 months ago

“Perfect! Fast delivery! Will definitely purchase from you again”

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Posted 5 months ago

“Coconut lip balm bondi sands, no fragrance at all hard to squeeze out the tube too. Would not reccomend.”

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Posted 5 months ago

Hello, Thanks for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 5 months ago

“Love just my look. Good choice of products, amazing prices. Can't fault the Service.”

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Posted 5 months ago

Justmylook is rated 4.6 based on 106,417 reviews