Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 106,403 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 106,403 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 31st October 2026

Awais Butt

2738

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great competative prices . Good choice on branded products quick delivery . Excellwnt service”

Helpful Report

Posted 5 months ago

“Stole my disability benefits Didn't receive a parcel and they are still refusing to reimburse me in anyway, even though I gave them proof that my parcel was left on the doorstep and not at a safe place, it's okay. I've started a tribunal and I reported them for stealing my protected disability. They absolutely have no shame.. I've written to the BBC as well. I've written to the BBC trading standards program, hoping they'll take my case on to show the country that these people are rip off merchants”

Helpful Report

Posted 5 months ago

Hello, Thanks for your review. We can see your order has been delivered to your preauthorised safe place. Justmylook x

Posted 5 months ago

“I was after DKNY for woman perfume as this was my scent. Everywhere was selling it for £81.00 then I came across Justmylook and I paid £29.99. Absolute bargain and fast delivery”

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Posted 5 months ago

“I’m extremely satisfied with Justmylook! The whole shopping experience was smooth and easy from start to finish. The delivery was very fast, everything arrived well packaged, and the products were exactly as described. Great prices, excellent customer service, and a wide range of beauty products to choose from. I will definitely order again and highly recommend this store to anyone looking for reliable and quick online shopping.”

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Posted 5 months ago

“Great choice of products”

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Posted 5 months ago

“Amazing service , order arrived so promptly. 3 orders in and will definitely be ordering more. First class service.”

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Posted 5 months ago

“Really prompt delivery. Qualified for free shipping- bonus. Fragrances great size and beautifully packaged.”

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Posted 5 months ago

“Really fantastic competitive prices, great selection of items and speedy delivery. Very happy thank you.”

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Posted 5 months ago

“First time I've ordered from this site before, and naturally, you can be quite wary, but honestly, my order came fast and was all genuine. What more could you want? Good price too, so there is nothing not to like here! Will certainly be returning soon.”

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Posted 5 months ago

“Does'nt have a good smell as thouggt”

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Posted 5 months ago

“Highly recommend will you absolutely use again, brilliant”

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Posted 5 months ago

“Bad customer service”

Helpful Report

Posted 5 months ago

Hello, Thanks for your review. We can see our customer care team are working to resolve this for you. Justmylook x

Posted 5 months ago

“My parcel has been “lost” for 8 days now,DPD can’t find it,but no refund? The loss from DPD IS NOT MY ISSUE,REFUND MY MONEY YOU THIEIVES!”

Helpful Report

Posted 5 months ago

Hello, Thanks for your review. Sorry to hear you're unhappy. We can see our customer care team has raised an investigation with the relevant team. Justmylook x

Posted 5 months ago

“loved how package came packaged, with care.”

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Posted 5 months ago

“Although the eyeliner is good overall, I still find it a little bit dry, it does not glide.”

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Posted 5 months ago

“Very pleased with my purchase.. Good price. Prompt delivery.”

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Posted 5 months ago

“Easy to order plenty of products at reasonable prices fast delivery.”

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Posted 5 months ago

“Awful, awful service and experience. When chasing up missing items I was emailed assured that the items went out after 'completing rigorous internal checks', later after saying they would chase up the courier emailed back saying there wouldn't be helping any further or replacing the missing items”

Helpful Report

Posted 5 months ago

Hello, Thanks for your review. We can see our customer care team has issued a refund for the missing items. Justmylook x

Posted 5 months ago

“I found the best price for the toiletries I was running out of on Justmylook website. The site itself was very clear and easy to use, together with the ordering process. I was kept well informed as to where my order was during delivery and the parcel arrived before originally stated and in very good condition. My order was well wrapped and looked as if I had just picked it from a shelf! Very impressed with Justmylook, would certainly highly recommend and will use it in future!”

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Posted 5 months ago

“Amazing deals got two accelerators for less than €30 which is unheard of! Shipping was quick and was all packaged nicely, would definitely recommend buying from this company”

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Posted 5 months ago

Justmylook is rated 4.6 based on 106,403 reviews