Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 103,427 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 103,427 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 29th May 2026

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Justmylook 5 star review on 26th May 2026

Jameelah Carama

Justmylook 5 star review on 24th May 2026

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Justmylook 5 star review on 17th May 2026

Samantha Humphries

Justmylook 5 star review on 10th May 2026

Anonymous

Martin Hastings

2344

Anonymous

Anonymous // 01/01/2019

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“Great choices of items to choose from at great prices.”

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Posted 2 months ago

“Great product”

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Posted 2 months ago

“I placed my order and did not receive it. I contacted customer service several times and was ignored. I had to contact them using a different email before they responded. After several emails I was just told it’ll take 2-3 weeks for an investigation when I requested a refund. So now I don’t have my parcel and they are keeping my money too. I wrote to them telling them saying the retailer remains responsible for the goods until they are received by the customer. Any investigation with Royal Mail is a matter between them and the courier and should not delay resolution for the customer, they just sent me a generic email and have to responded or reached out to me since. I recommended them to do many of my family and friends because of the great discounts but this is so so wrong and bad. I will not be using Justmylook anymore.”

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Posted 2 months ago

“Absolutely delighted with the prompt service and delivery. A very satisfied customer !!”

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Posted 2 months ago

“I ordered the products after my 1st visit to a hairdresser, who used the mousse & hairspray & I was so impressed with the results, that I bought them fo home use.”

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Posted 2 months ago

“First time using this site ... excellent peaces and delivered on time.”

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Posted 2 months ago

“Brilliant and great price”

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Posted 2 months ago

“I will strongly recommend it”

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Posted 2 months ago

“The prices are amazing on the fragrances”

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Posted 2 months ago

“Bought as a gift, so it was unopened. But. Arrived in good time to be forwarded to myfriend”

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Posted 2 months ago

“Quick shipping and delivery. Packed well and secured.”

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Posted 2 months ago

“Very poor service sent me wrong items and said what I did order was out of stock. Instead of refunding me and explaining it was out of stock they decided to send me items I did not order or want so now I have to print if labels take back post office and wait for refund not happy at all”

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Posted 2 months ago

Hello, We apologise that you were sent an incorrect item and for any inconvenience caused by this. We can see that our customer care team has sent you a pre-paid label to return this with. Upon receipt, we will either refund/replace the goods as per your preference. Justmylook x

Posted 2 months ago

“Quick delivery. great prices!”

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Posted 2 months ago

“I never hesitate to use JustmyLook When I am looking for new products at competitive and affordable prices. They deliver quickly, the products are always well-packaged, and sometimes I even get a free surprise gift!”

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Posted 2 months ago

“Arrived very quickly and as described”

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Posted 2 months ago

“Prices were very competitive. Have used just my look a few times. Delivery was quick this time. Would purchase again.”

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Posted 2 months ago

“It was a quick delivery and everything arrived in perfect condition. Really good amount of protective wrapping used. I will order from here again 😍😍😍😍”

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Posted 2 months ago

“Excellent service from Justmylook. Easy to use website. Goods arrived quickly communication. Swift delivery. Thank you!”

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Posted 2 months ago

“Easy to order. Fast efficient delivery. Well wrapped. Lovely candles. Great price. Recommend this seller.”

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Posted 2 months ago

“Great speedy service”

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Posted 2 months ago

Justmylook is rated 4.6 based on 103,427 reviews