Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 106,214 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 106,214 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 18th October 2026

2720

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my eyebrow pencils, I have no eyebrows at all due to medical issues, but I can create my brows with these pencils and I get compliments from people that don’t know I have no brows, so to me this is amazing!!”

Helpful Report

Posted 4 months ago

“I love Schwarzkopf products, the items I chose are excellent makes my hair feel healthy and clean I Would definitely recommend”

Helpful Report

Posted 4 months ago

“Very good.”

Justmylook 5 star review on 13th June 2026

Helpful Report

Posted 4 months ago

“I have ordered several times from Justmylook and have always been very pleased with the products and service. Great prices, quick despatch... I'll keep ordering!”

Helpful Report

Posted 4 months ago

“Perfume was great ... I thought delivery of 5 days was a long time... I only live 5 miles away...”

Helpful Report

Posted 4 months ago

“From ordering to delivery there was great communication can’t recommend this company enough”

Helpful Report

Posted 4 months ago

“Found this great company, doom scrolling. Who says it is a waste of time. Found exactly what I needed, Collection brand primer, (I got 3 for 2, brilliant) and Maybelline mascara, always use this. Service was really efficient, price excellent and the packaging was all recyclable, so an absolute win-win.”

Helpful Report

Posted 4 months ago

“Good brand”

Helpful Report

Posted 4 months ago

“Excellent , worthy for the money spend”

Helpful Report

Posted 4 months ago

“Great shopping online experience with just my look,great availability and prices.Highly recommend it.Will definitely shop here again.”

Helpful Report

Posted 4 months ago

“It was fast and I received what I was looking for and they also put a card for support if I need anything”

Helpful Report

Posted 4 months ago

“Very poor experience. My item was over £100 and was not received, despite being marked as left in a “safe place” which I did not request. The parcel was allegedly left in a way I could not locate. The retailer has taken my money but refuses to take responsibility and is blaming me for the issue. Royal Mail have confirmed only the retailer can raise a claim, but they have refused to do so or provide a refund or replacement. Customer service has been very poor, with no proper replies or support and communication often closed without resolution. I am left without the item or help. Avoid, avoid, avoid.”

Helpful Report

Posted 4 months ago

Hello, Thanks for your review. We can see your order has been delivered to your preauthorised safe place. Justmylook x

Posted 3 months ago

“Delighted with this service. Prompt and professional Delivery very fast”

Helpful Report

Posted 4 months ago

“Excellent service keep the prices down and ill be back”

Helpful Report

Posted 4 months ago

“My stuff came within a few days.”

Helpful Report

Posted 4 months ago

“Item went missing in teansit5 as advised by FedEx. Item is of reduced quality Customers service reply to the above wastbey they are sorry and that the item is genuine. Not recommending this website as fully trsuted to high quality service”

Helpful Report

Posted 4 months ago

Hello, Thanks for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 3 months ago

“Really easy to order.great prices.”

Helpful Report

Posted 4 months ago

“Fantastic deal on my favourite perfume. Best deal for the gift set I bought that I've found. Will buy again from this website.”

Helpful Report

Posted 4 months ago

“Very fast delivery, quality items great value”

Helpful Report

Posted 4 months ago

“Sent me fake fragrances. Will be reporting this to YSL directly.”

Helpful Report

Posted 4 months ago

Hello, Thanks for your review. We can confirm all items are genuine as labelled and dispatched in the condition as provided by the manufacturer. Justmylook x

Posted 3 months ago

Justmylook is rated 4.6 based on 106,214 reviews