Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 103,189 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 103,189 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 17th May 2026

2341

Anonymous

Anonymous // 01/01/2019

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“Easy order Quick delivery Good value”

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Posted 2 months ago

“Like Justmylook good choice of various products & special offers. I have been shopping with them for years, recommended to a friend who now also uses them.”

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Posted 2 months ago

“Love love love justmylook the website is so easy to navigate but the choices are difficult as I want so much, the prices are so good and free delivery if you spend over a certain amount so easy”

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Posted 2 months ago

“Got my items well on time, I think I expected different sized produce but everything was great thank you”

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Posted 2 months ago

“Only found Justmylook recently and this was my second purchase. As with the first, the order acknowledgment and processing was efficient and timely. Item arrived in excellent packaging and in good time, with tracking updates throughout. Pricing was good and product range is impressive. Very good experience.”

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Posted 2 months ago

“Excellent service. Good website quick delivery competitive price”

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Posted 2 months ago

“Fantastic company. Very good prices and free delivery in super QuickTime.”

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Posted 2 months ago

“Very good prices on the sun creams and promo delivery. Would highly recommend”

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Posted 2 months ago

“Very efficient arrive on time thank you I will definitely shop with you again”

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Posted 2 months ago

“Excellent product, excellent servic”

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Posted 2 months ago

“Ordered a perfume and nail polish, which was supposedly delivered by royal mail, this wasn't delivered to allocated post office but dumped outside only for it to be stolen/lost, while I appreciate it isn't your companies fault that royal mail are useless, actually getting through to someone for help near impossible, just automated responses, this isn't good enough as this was a present, and has been ongoing now for well over a week and no response from yourselves what is being done about this. Very disappointed and would be reluctant to use you again”

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Posted 2 months ago

“Great service fast delivery”

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Posted 2 months ago

“First order for a Mother’s Day gift, incorrect items delivered and I had to send back the parcel for them to resend the correct items.. told them it was a present and there was no empathy and that they would resend once they receive their items back which was no fault of mine. Took a week to back which was too late anyway, but it will be first and last order with this company.”

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Posted 2 months ago

“Great products at great prices. My fragrance came well packaged and the delivery was quick.”

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Posted 2 months ago

“Thanks as described woukd buy again !”

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Posted 2 months ago

“Speedy service and reasonable price.”

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Posted 2 months ago

“Easy to order and quick delivery very happy brought for my daughter for birthday .”

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Posted 2 months ago

“Received wrong item. Was supposed to be a gift so I ended up not even being able to deliver it on the day I needed to as JML decided they could only send out the correct product after I'd returned what they incorrectly sent me. Didn't even receive any compensation for this. Disgraceful experience”

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Posted 2 months ago

“The Jean Paul Gaultier Le Male Parfum 200ml was fake. Be very aware as when I informed Justmylook they didn’t acknowledge that fact and would not refund me as the item had been opened!”

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Posted 2 months ago

“Amazing smell ,lasts all day and prompt delivery !”

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Posted 2 months ago

Justmylook is rated 4.6 based on 103,189 reviews