Jules B Reviews

Name: Jules B
Address: Yellow Brick House, Back New Bridge Street, Newcastle upon Tyne, United Kingdom
Rating: 4.82

4.8 Rating 8,406 Reviews

100 %

of reviewers recommend Jules B

4.8

Based on 8,406 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate website and product arrived in a few days”

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Posted 6 years ago

“I was happy with the trousers and that I was able to exchange the sandals easily for them. The only thing is it is expensive returning goods”

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Posted 6 years ago

“We have used jules B many times and have always been very happy with the service online . Just wish the shop was still there in Yarm”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“Excellent service and delivery.”

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Posted 6 years ago

“Very quick delivery and straightforward ordering process.”

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Posted 6 years ago

“fast delivery item as advertised”

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Posted 6 years ago

“Great customer service, okay packaging & prompt delivery”

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Posted 6 years ago

“V speedy delivery and speedy response to returns”

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Posted 6 years ago

“I received this bag and was pleased to see it wrapped so nicely. A couple of things I got asked about this that I will share, the bag is 100% AUTHENTIC, there is no dust bag that comes with it, as this style of bag doesn't have one. There may be some chinese writing inside the bag itself, my bag did have this, but again just to clarify that the bag is authentic. I know this can raise eye brows with some people as there are so many sites out there that sell duplicates. I emailed customer services to confirm this . The bag itself is a really good size, has adjustable straps and is a beautiful colour. Thanks Jules B :-)”

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Posted 6 years ago

“Response to payback was good ....however only one of those that I use that I pay for delivery . Post office didn’t like the return label as no bar code”

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Posted 6 years ago

“They were very quick on delivery and have very good customer service. I did have a problem with the courier but they were very good in their relationship with them and it all seemed to work.”

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Posted 6 years ago

“Was happy with the jacket and the delivery service”

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Posted 6 years ago

“Jules B > still good at the moment > but unfortunately their new shipmentcarrier DPD is less reliable. Jules B customer care is customer friendly, so still good / > but before very good > because their shipmentcarrier Fed-Ex was always very reliable > and Jules B customer care was famous for their great and outstanding customer care. The products and designer garments they sell are always of excellent quality: they certainly offer like before great value for a relative low price.”

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Posted 6 years ago

“Jules B were great and exchanged the dress for a smaller size quickly without any hassle. The dress is lovely, doesn't crease and for me at 5ft 3ins sits just on the knee so not a mini, but you may need a size smaller that you usually take.”

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Posted 6 years ago

“Efficient and a product I couldn’t get at OSKA, so I was thrilled to find them”

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Posted 6 years ago

“Swift delivery a couple of tiny marks on the boots but they were half price so it’s ok”

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Posted 6 years ago

“Delivery was late but Jb were on the line at their end to help out.”

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Posted 6 years ago

“Very fast service and an instant refund when I returned the goods in accordance with their instructions”

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Posted 6 years ago

“Delivered next day, however I had to return it and is now over a week and had no acknowledgement that item has been received or refunded.”

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Posted 6 years ago

Jules B is rated 4.8 based on 8,406 reviews