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Jules B Reviews

4.8 Rating 9,060 Reviews

100 %

of reviewers recommend Jules B

Company Reviews

Product Reviews

4.8

Based on 9,060 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My order has not yet arrived. It has been over 10 days since I placed the order.”

Helpful Report

(Online UK) - Posted 1 week ago

“Umbrella is broken. Very badly bent due to poor packing.”

Helpful Report

(Online UK) - Posted 1 week ago

“Nothing was the quality that was advertised and the prices are lies. Absolutely disappointing. Very bad”

Helpful Report

(Online UK) - Posted 2 weeks ago

“Still waiting delivery-Royal Mail not helpful and delivery options not available”

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(Online UK) - Posted 2 weeks ago

“Unable to review this item as it has still not been delivered. I have contacted Jules B by email and received no response.”

Helpful Report

(Online UK) - Posted 2 weeks ago

“trousers arrived without tags and covered in dust and looked like a customer return. I got in touch with customer service as wanted to keep and the level of service was appalling. Very disappointing for a first order and won’t be shopping here again. They made no attempt to rectify the situation and the last I dealt with was just rude in my opinion”

Helpful Report

(Online UK) - Posted 2 weeks ago

“the royal mail/jules b link did not work so I could not print the label, I emailed Julesb 5 days ago and still have not heard back from them. I posted the item myself for a refund.”

Helpful Report

(Online UK) - Posted 3 weeks ago

“Hello I have not received as yet , have emailed a few times and tried calling , phone calls are not being taken at present, this is really frustrating as I really want this diffuser as a gift 😞”

Helpful Report

(Online UK) - Posted 3 weeks ago

“This is not a review of the t-shirt as I haven't yet received it and it would be nice to get a response about it's delivery.”

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(Online UK) - Posted 3 weeks ago

“Order not delivered and customer care line closed”

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(Online UK) - Posted 3 weeks ago

“you could send your stuff out on time answer the phone or answer e mails SO what to do with a very expensive coat I do not wanmt and you do not reply to either e mail or telephone # K E Gamesom”

Helpful Report

(Online UK) - Posted 3 weeks ago

“Tracking and return process didn't work so ended up paying £11.25 to return it. Email sent to customer care and have never received a reply.”

Helpful Report

(Online UK) - Posted 3 weeks ago

“I have emailed you but no response! I have rang a number of times again no response! I received the item no problem at all. But unpacking the item I discovered no Belstaff tags attached to the item which I thought strange. Checking the item over it has been dry cleaned from the previous owner with his name on it. I have sent the item back to you yesterday very disappointed. Can you please credit myself on receipt.”

Helpful Report

(Online UK) - Posted 3 weeks ago

“See above comments”

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(Online UK) - Posted 3 weeks ago

“Deducted £8.50 of refund for returned item”

Helpful Report

(Online UK) - Posted 4 weeks ago

“I didn't order anything, but because someone entered the email address incorrectly I was contacted. Due to a bit of detective work by me the correct person was reached eventually.”

Helpful Report

(Online UK) - Posted 1 month ago

“Respond on your e-mail..”

Helpful Report

(Online UK) - Posted 1 month ago

“I have still not received my item it has not been dispatched to royal mail. This is a week now. No response to my emails or messenger. Phone calls mot been taken. Absolutely disgusting! Im not thr first to report you to trading standards!!”

Helpful Report

(Online UK) - Posted 1 month ago

“Item hasn't arrived. I have reached out to customer care via email twice and have still not had a response. Incredibly poor service, have spent hard earned money on nothing. Would never recommend Jules B.”

Helpful Report

(Online UK) - Posted 1 month ago

“I have e mailed 4 times with regards to my order and still nothing”

Helpful Report

(Online UK) - Posted 1 month ago

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Jules B is rated 4.8 based on 9,060 reviews