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Jules B Reviews

4.8 Rating 9,100 Reviews
100 %
of reviewers recommend Jules B
4.8
Based on 9,100 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Jules B Reviews
Anonymous
Anonymous  // 01/01/2019
Overral the quality is very good and delivery was really good.
Helpful Report
(Online UK) - Posted 1 week ago
I would like to receive a discount code for my next purchase I probably will buy more if I get a discount code. But will not if I don't to be honest
Helpful Report
(Online UK) - Posted 1 week ago
Good service, would have given 5 stars if you had click and collect service from your shop.
Helpful Report
(Online UK) - Posted 1 month ago
Easy to shop with and have already recommended the site. My only issue was not being able to order directly to Northern Ireland which is a total pain to me and all my lovely girl friends.
Helpful Report
(Online UK) - Posted 1 month ago
Lovely boots, prompt delivery
Helpful Report
(Online UK) - Posted 1 month ago
I love shopping online with JulesB. I could come to the shop but parking is such a hassle. The clothes you have are stunning, a little different. I would love it if there was a little more info on the fit of brands.
Helpful Report
(Online UK) - Posted 1 month ago
Differs to the photos
Helpful Report
(Online UK) - Posted 1 month ago
as a first time buyer i was due 15% discount but received the code to layer to apply. However item arrived today very pleased withe the dressing gown and service. thank you m Sadler
Helpful Report
(Online UK) - Posted 2 months ago
Received fairly promptly over Xmas period but email communication could be better ie acknowledging my order and dispatch notification
Helpful Report
(Online UK) - Posted 2 months ago
only down side, the item arrived in a paper bag instead of the box and tissue paper bag was torn...
Helpful Report
(Online UK) - Posted 2 months ago
I returned this item only because it was to large and I reordered a smaller size which arrived without problem. I have not heard back from you about the one I returned and obviously not yet received a refund.I hope this can be resolved thank you.
Helpful Report
(Online UK) - Posted 2 months ago
I was expecting to receive my order presented nicely wrapped in a box as I have done with previous items I've ordered..only to find it in just the bag it was delivered in! As it was a gift I was disappointed..The quality was as expected and delivered within a few days..
Helpful Report
(Online UK) - Posted 2 months ago
Prompt dispatch. Arrived as expected. Kept updated on order status. Thank you.
Helpful Report
(Online UK) - Posted 2 months ago
Can someone reply to me regarding the defective item I sent back please?
Helpful Report
(Online UK) - Posted 3 months ago
Easy website to use purchase went through without a problem and delivery was good
Helpful Report
(Online UK) - Posted 3 months ago
Nice to have a choice of couriers. Thought I'd try the Evri service this time but won't choose them again as the parcel was just left on the doorstep in publice view. I was at home that day so I know the courier did not not knock.
Helpful Report
(Online UK) - Posted 3 months ago
If you buy online and take back to the shop they won’t refund over the counter or give you the money off if you buy something else on the day 😏 The item goes into a long winded process you will wait 5 days for money back
Helpful Report
(Online UK) - Posted 3 months ago
all good not been washed yet
Helpful Report
(Online UK) - Posted 3 months ago
More communication from Evri
Helpful Report
(Online UK) - Posted 3 months ago
Very competitive pricing and good service in despatching item. Let down by DPD who delayed delivery despite next day delivery having been taken at checkout
Helpful Report
(Online UK) - Posted 3 months ago
Jules B is rated 4.8 based on 9,100 reviews