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Jules B Reviews

4.8 Rating 9,060 Reviews

100 %

of reviewers recommend Jules B

Company Reviews

Product Reviews

4.8

Based on 9,060 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good service, would have given 5 stars if you had click and collect service from your shop.”

Helpful Report

(Online UK) - Posted 6 days ago

“Easy to shop with and have already recommended the site. My only issue was not being able to order directly to Northern Ireland which is a total pain to me and all my lovely girl friends.”

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(Online UK) - Posted 1 week ago

“Lovely boots, prompt delivery”

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(Online UK) - Posted 1 month ago

“I love shopping online with JulesB. I could come to the shop but parking is such a hassle. The clothes you have are stunning, a little different. I would love it if there was a little more info on the fit of brands.”

Helpful Report

(Online UK) - Posted 1 month ago

“Differs to the photos”

Helpful Report

(Online UK) - Posted 1 month ago

“as a first time buyer i was due 15% discount but received the code to layer to apply. However item arrived today very pleased withe the dressing gown and service. thank you m Sadler”

Helpful Report

(Online UK) - Posted 1 month ago

“Received fairly promptly over Xmas period but email communication could be better ie acknowledging my order and dispatch notification”

Helpful Report

(Online UK) - Posted 1 month ago

“only down side, the item arrived in a paper bag instead of the box and tissue paper bag was torn...”

Helpful Report

(Online UK) - Posted 1 month ago

“I returned this item only because it was to large and I reordered a smaller size which arrived without problem. I have not heard back from you about the one I returned and obviously not yet received a refund.I hope this can be resolved thank you.”

Helpful Report

(Online UK) - Posted 1 month ago

“I was expecting to receive my order presented nicely wrapped in a box as I have done with previous items I've ordered..only to find it in just the bag it was delivered in! As it was a gift I was disappointed..The quality was as expected and delivered within a few days..”

Helpful Report

(Online UK) - Posted 1 month ago

“Prompt dispatch. Arrived as expected. Kept updated on order status. Thank you.”

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(Online UK) - Posted 1 month ago

“Can someone reply to me regarding the defective item I sent back please?”

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(Online UK) - Posted 2 months ago

“Easy website to use purchase went through without a problem and delivery was good”

Helpful Report

(Online UK) - Posted 2 months ago

“Nice to have a choice of couriers. Thought I'd try the Evri service this time but won't choose them again as the parcel was just left on the doorstep in publice view. I was at home that day so I know the courier did not not knock.”

Helpful Report

(Online UK) - Posted 2 months ago

“If you buy online and take back to the shop they won’t refund over the counter or give you the money off if you buy something else on the day 😏 The item goes into a long winded process you will wait 5 days for money back”

Helpful Report

(Online UK) - Posted 2 months ago

“all good not been washed yet”

Helpful Report

(Online UK) - Posted 2 months ago

“More communication from Evri”

Helpful Report

(Online UK) - Posted 2 months ago

“Very competitive pricing and good service in despatching item. Let down by DPD who delayed delivery despite next day delivery having been taken at checkout”

Helpful Report

(Online UK) - Posted 2 months ago

“Packaging could have been better, cardboard with nothing to stop rain”

Helpful Report

(Online UK) - Posted 2 months ago

“The belt was so pale pink I thought it was white but I’m sure my son will like it. Bit disappointed that it did not come in a box so I could wrap. I can purchase a box so no problem”

Helpful Report

(Online UK) - Posted 2 months ago

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Jules B is rated 4.8 based on 9,060 reviews