Jules B Reviews

4.85 Rating 4,881 Reviews
97 %
of reviewers recommend Jules B
Merchant Metrics
Shipping & Delivery
delivery methods
Courier, Postal Service
average delivery time
Next Day
on-time delivery
99%
accurate and undamaged orders
100%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
Read Jules B Reviews
Not happy with time taken for the refund,, 🙄
Helpful Report
Posted 1 day ago
Pleasant online help but when I returned the jacket to your Kendal store although the young lady was pleasant an older came in and was quite rude and lacked customer skills - this rather spoiled the JulesB experience for me.
Helpful Report
Posted 2 months ago
Not very happy. Lack of communication being the biggest problem.
Helpful Report
Posted 2 months ago
Paid for next day delivery on Friday at 5pm. Item didn't arrive until Wednesday.
Helpful Report
Posted 3 months ago
I was waiting for a confirmation email to say it was on its way, but I never got one!
Helpful Report
Posted 3 months ago
Your products and people are lovely but your website is not as sleek as I’d expect. The address finder kept defaulting to an address I hadn’t chosen and the order conclusion isn’t clear. It was quite frustrating!
Helpful Report
Posted 3 months ago
Well I will be happy when I receive my money back. Still waiting g at the moment.
Helpful Report
Posted 3 months ago
Okay
Helpful Report
Posted 5 months ago
Quick delivery
Helpful Report
Posted 5 months ago
Was on the roomy side for a size 10
Helpful Report
Posted 5 months ago
Quickly sent and beautifully packaged.
Helpful Report
Posted 6 months ago
Very good price compared to other shops
Helpful Report
Posted 6 months ago
The delivery took a day longer, which meant I was waiting in 2 days.
Helpful Report
Posted 8 months ago
Sent the wrong size through mail order so not a great experience. Wouldn’t say happy!🙄
Helpful Report
Posted 8 months ago
It didnt male me happy
Helpful Report
Posted 8 months ago
I really love shopping from your shop, they just too expensive!
Helpful Report
Posted 8 months ago
Jules B will make me happy when they realise that we have a global environmental crisis and stop using packaging at least 8 times the size needed for the garment I ordered. Delivery however was very prompt!
Helpful Report
Posted 10 months ago
Arrived in good time
Helpful Report
Posted 10 months ago
Super fast delivery and well packaged
Helpful Report
Posted 1 year ago
At time of order delivery was quoted to be made on wed but didn’t arrive till Friday hence the acceptable rating
Helpful Report
Posted 1 year ago
Jules B is rated 4.85 based on 4,881 reviews