Jules B Reviews

Name: Jules B
Address: Yellow Brick House, Back New Bridge Street, Newcastle upon Tyne, United Kingdom
Rating: 4.82

4.8 Rating 8,406 Reviews

100 %

of reviewers recommend Jules B

4.8

Based on 8,406 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, good product, good fit.”

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Posted 6 years ago

“Good initial service but the first T shirt was the wrong colour (my fault apparently) so it was returned on 4th March for a refund and another ordered. The returned item was delivered to them on 6th March and I am still waiting for the refund 6 days later. They said the delay was because I sent an image of the wrong tracking number initially...but I never sent a tracking number until I chased up again on 9th March. 3 Days later I am still waiting for confirmation of my refund. Not great.”

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Posted 6 years ago

“Will not go to your site again.”

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Posted 6 years ago

“Delivered as expected with no problems. Easy to return with postage deducted from refund which makes it easy”

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Posted 6 years ago

“Wonderful customer service and great quality of the item.”

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Posted 6 years ago

“Usual excellent standard of service, however, stock issues have created two instances in 2 months of the system showing stock when fulfilling there is no stock of an item. Do they sell out that fast????”

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Posted 6 years ago

“Efficient and reliable. Will definitely use again”

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Posted 6 years ago

“Great independent local retailer. Good prompt delivery”

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Posted 6 years ago

“Jules B could provide a coat of the desired size and colour that was not available in the manufactor's shops.”

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Posted 6 years ago

“Great products, but not so happy with delivery times Stated 2/3 days actually took 4 days wich is not great if if you are going away!”

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Posted 6 years ago

“Efficient service and quality clothing”

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Posted 6 years ago

“Excellent online ordering system. The store collection could be better simply by been open on a Sunday.”

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Posted 6 years ago

“Excellent service . Great website. Beautifully packaged.”

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Posted 6 years ago

“Excellent quality goods at a great price. Please ensure the request for a delivery address is adhered to as mine wasn’t.”

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Posted 6 years ago

“Good value alongside quality goods. I did ask for a different delivery address but it wasn’t acknowledged. Thankfully a neighbour accepted the parcel.”

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Posted 6 years ago

“Fast and efficient service. Unfortunately the boots were too small and needed to be returned and the refund was managed very quickly.”

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Posted 6 years ago

“Great jacket. Unfortunately too small”

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Posted 6 years ago

“Jules always deliver prime products backed by a speedy professional service”

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Posted 6 years ago

“Not received my order yet it’s been 10 days.”

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Posted 6 years ago

“Anna very helpful when I had difficulty completing online order.”

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Posted 6 years ago

Jules B is rated 4.8 based on 8,406 reviews