Jules B Reviews

4.76 Rating 1,428 Reviews
94% of reviewers recommend Jules B
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Phone:
0845 835 2900

Email:
support@julesb.co.uk

Location:
JulesB Head Office, Yellow Brick House, Newcastle United Kingdom

Category:
Business & Office

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"Very quick delivery and great service"
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Posted 1 hour ago
"Excellent service, return very easy because prepaid."
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Posted 3 hours ago
Andrew Wiles
Verified Buyer
"easy to use website and great price"
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Posted 9 hours ago
John Hansen
Verified Buyer
"My favorite internet shop always Perfect"
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Posted 10 hours ago
Roxanne Outschoorn
Verified Buyer
"Excellent communication. Very quick delivery. Highly recommended and will definitely be purchasing again"
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Posted 1 day ago
Paola Quarello
Verified Buyer
"with new collections🤩"
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Posted 1 day ago
Graham Thompson
"Their whole approach is professional the staff are helpful and friendly and make you feel welcome"
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Posted 1 day ago
Graham Thompson
Verified Buyer
"Every aspect of Jules B is first class"
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Posted 1 day ago
"Excellent service...lovely staff"
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Posted 1 day ago
Chris Knowles
Verified Buyer
"quick delivery. massive range and good sale items"
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Posted 1 day ago
Edward Lewis
Verified Buyer
"Good price and instant delivery"
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Posted 1 day ago
"Great service from jules b as always"
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Posted 1 day ago
"Quick delivery"
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Posted 1 day ago
"Such fast fuss free ordering and delivery"
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Posted 1 day ago
"Very impressed by service"
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Posted 2 days ago
"It didnt"
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Posted 2 days ago
"Everything perfect !!!"
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Posted 2 days ago
"Excellent quick service, beautifully packaged and easy return as the dress was too big. Thank you"
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Posted 2 days ago
"Fast delivery, no problems."
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Posted 2 days ago
Ian Tomlinson
Verified Buyer
"It didn't. I ordered this item on line on 8 June for collect in Kendal. You sent a request to review your website afterwards which I did so you will have it. In summary the website is very poor, particularly refresh, navigation and performance which I rate as zero. By 16 June I had heard nothing from the Kendal store. My wife called in and was told there seemed to have been a delivery problem with some items. On 18 June I was due to go into Kendal so phoned the store. No sign of delivery and no information, referred to manager who was unavailable, then referred to Web order service centre where Dean was most helpful, the only good thing about this purchase saga. He could note explain what had gone wrong but immediately offered to send a replacement directly to me at no charge which arrived today. I'm afraid Dean got an earful which I hope he passed on to your management. For collect in store do you not tell the store what to expect and when? should the store not take action when a delivery does come as expected? should the store not keep the customer informed? Seemingly not. Coupled with the dreadful performance of the website this is pretty poor experience from an upmarket retailer. I'm local to Kendal so know the store, but if I was coming to you for the first time on line I'd think very seriously about continuing or returning. If you really want to grow this business you need to fix the site and ensure that delivery options are understood and efficient."
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Posted 3 days ago
Jules B is rated 4.76 based on 1,428 reviews
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