Jules B Reviews

Name: Jules B
Address: Yellow Brick House, Back New Bridge Street, Newcastle upon Tyne, United Kingdom
Rating: 4.82

4.8 Rating 8,473 Reviews

100 %

of reviewers recommend Jules B

4.8

Based on 8,473 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Arrived within 3 days, very nicely packaged.”

Helpful Report

(Online UK) - Posted 17 hours ago

“Sent items back no no sign for a refund. Still waiting.”

Helpful Report

(Online UK) - Posted 1 day ago

“Good service”

Helpful Report

(Online UK) - Posted 1 day ago

“Brilliant customers service”

Helpful Report

(Online UK) - Posted 1 day ago

“Excellent customer service service quality shirt and lovely packaging thank you”

Helpful Report

(Online UK) - Posted 2 days ago

“Excellent packaging 📦 It makes such a difference when you buy clothes and they're packaged properly, and someone's actually taken the time to fold the clothes nicely. Perfect condition and a very good price. Definitely be buying from Jules B”

Helpful Report

(Online UK) - Posted 2 days ago

“Jules B. First time ordering. Great service, price etc”

Helpful Report

(Online UK) - Posted 2 days ago

“Absolutely disgraceful customer service. Charged me next day delivery at £6 on a Friday and the item didn’t arrive until Tuesday which was too late for when I needed it (hence me paying premium next day delivery) when I contacted customer services they said this was normal over a weekend and they refused to refund any postage and packaging - would not buy again from these people and will make sure non of my family or friends do either!”

Helpful Report

(Online UK) - Posted 2 days ago

“Keep doing what you are doing!! Thank you .”

Helpful Report

(Online UK) - Posted 2 days ago

“Choice of size would be great”

Helpful Report

(Online UK) - Posted 2 days ago

“Words can't completely do it justice,absolutely beautiful,love it. Will be getting one for my daughter for her birthday”

Helpful Report

(Online UK) - Posted 4 days ago

“Easy to use website and ordering, delivery tracking was provided and arrived as stated. Great company to deal with.”

Helpful Report

(Online UK) - Posted 6 days ago

“Excellent products and excellent quality too. I liked them so much I purchased another 3 and 2 more pairs of shorts for my holidays. 👍”

Helpful Report

(Online UK) - Posted 6 days ago

“Ordered 9 days ago - still no delivery and no idea if/when delivery will take place. Very disappointed after previous order was fine.”

Helpful Report