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Joshua James Reviews

4.7 Rating 21,749 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,749 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Good service, nice products. Bought as a gift and recipient very happy.
Helpful Report
Posted 5 years ago
Very sweet little charm bought for my granddaughter for Christmas which I am sure she will be pleased to add it to her collection
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Posted 5 years ago
The charm was a lot smaller than expected. Cant really read the writing on it. Arrived within the dispatch time.
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Posted 5 years ago
I am very happy with the service, quality & price of the bracelet! However I ordered a 17cm bracelet and that is meant to be 19 links instead it came as a 17 link which makes it 15cm! Luckily I bought extra charms from elsewhere to extend it. Other than that mistake, I am very happy with the product!
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Posted 5 years ago
As described and arrived in good time.
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Posted 5 years ago
Really nice charms and fast delivery
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Posted 5 years ago
Received on time and nicely packed to prevent damage would recommend Joshua James Jewellery
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Posted 5 years ago
I bought three nomanation charms for three individual presents but only received one box very disappointed would you be able to send me another two boxes please.
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Posted 5 years ago
Arrived in good time. The box it comes in could be better. It has no top, doesn't close fully.
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Posted 5 years ago
Very pleased hope my friend will be as well. The one is a present for her birthday next month
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Posted 5 years ago
Brilliant charm
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Posted 5 years ago
A 10% discount was offered as a new customer! I didn’t receive this! Maybe you should mention if it only applies if you’re spending a certain amount? Overall thought I’m happy with my purchase & the delivery time it took to receive my item. Thank you
Helpful Report
Posted 5 years ago
Ordered two items that was in stock but told after ordering only one was in stock. Second item eventually arrived however the email contact team are either unprofessional a technical glitch has happened. I contacted them twice with no response and had to get in touch via Twitter. The item still said in stock even though i was told it was not. I hope they improve this as i will still recommend the site but not my best experience buying this time.
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Posted 5 years ago
Fast delivery
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Posted 5 years ago
Very easy website to use , fantastic to get reply email on delivery
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Posted 5 years ago
This was a present for a friends 30th birthday and she loved it
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Posted 5 years ago
Fast delivery Easy to find a product Great quality Reasonable prices
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Posted 5 years ago
They sent the wrong item at first but were quick to resolve the issue, sending the correct item on next day delivery. Very good customer service.
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Posted 5 years ago
Happy with purchase
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Posted 5 years ago
I orderd a bracelet and I got it and the size was a lot smaller than was expecting but other than that it was all good
Helpful Report
Posted 5 years ago
Joshua James is rated 4.7 based on 21,749 reviews