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Joshua James Reviews

4.7 Rating 21,749 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,749 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Fast delivery, beautiful charms.
Helpful Report
Posted 5 years ago
Jewellery beautiful would of been nice to of been sent a bag for my nomination charm to go into instead of the little card, a bag would look better as it was a gift and I didn't see an option to say it was a gift
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Posted 6 years ago
Most items ordered shipped immediately. One item back-ordered. Told it would ship in 3-5 days. Had to chase them for an update after 8 days.
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Posted 6 years ago
Quick efficient service
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Posted 6 years ago
My first order went really well with complete satisfaction, however my second order seems to have a delay as I have had an e-mail to say awaiting stock, please could you advise me if expected delivery time as this is for a very special gift and us a collective present. Also I paid extra for a quicker delivery but obviously this hasn't happened so will I be refunded for delivery please? I really do need to know when this will be arriving because of you cannot complete the order fully I will have to re think the whole gift. Thank you Please get back to me asap. Lola
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Posted 6 years ago
So easy to order Free delivery Speedy delivery What’s not to like !!
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Posted 6 years ago
A gift box included would have been better.
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Posted 6 years ago
Yeah man was pretty decent
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Posted 6 years ago
joshua James was very good when the parcel was unfortunately missing as there was an issue with the courier company! This was replaced a few days later thankfully. I was dealt with sympathetically which is more than I could say about the courier company.
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Posted 6 years ago
The nomination charms were very good value and arrived within 2 days of ordering. I only received one gift box for 2 charms which was disappointing as they were for different people. Also free delivery.
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Posted 6 years ago
As described item and very swift delivery.
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Posted 6 years ago
Very nice item
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Posted 6 years ago
Good service as usual, and free delivery!
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Posted 6 years ago
Perfect gift but packaging for gift wrap could be better
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Posted 6 years ago
Quick delivery
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Posted 6 years ago
Lovely jewellery my daughter was happy and looking forward to adding more charms
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Posted 6 years ago
2nd time I have used Josha James and both time found their products excellent and delivery time very good.
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Posted 6 years ago
Dispatch is very fast.
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Posted 6 years ago
Delighted with my purchase. Prompt delivery and item well packaged. Highly recommended
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Posted 6 years ago
Bracelet was exactly as I expected...good service
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Posted 6 years ago
Joshua James is rated 4.7 based on 21,749 reviews