Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,692 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,692 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 7th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The earrings are lovely unfortunately they are now all bent after removing the hygiene caps. My wife was not impressed. Poor start to her birthday.”

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Posted 3 years ago

“When order was purchased. Did not receive email relating to delivery and items have still not been received”

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Posted 3 years ago

“I placed my order on the 25th April and it said it had been dispatched on the 27th yet i still haven’t received it”

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Posted 3 years ago

“The products were fine, it was just that fact that they're not very upfront about saying Nomination charms are excluded from any promotions and weren't very interested when I tried to raise it with them. I won't buy from them again and it was only that I wanted a particular charm quickly for a birthday present that I didn't cancel the order.”

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Posted 4 years ago

“Sent me someone else’s order, refused to call me (their lines were closed due to covid) took them a week to replace with nothing more than an email asking me to return the incorrect order.”

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Posted 4 years ago

“Item has not yet been received so unable to review. Would be grateful if someone could track the order for me?”

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Posted 4 years ago

“Still waiting on it been delivered not had any emails or nothing to say what’s happening just that it had been dispatch over a week ago.”

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Posted 4 years ago

“I still have not received my order. Got.e-mail to say it was despatched on 20th April which i thought i would have received for my mams 70th Birthday on 25th April. Still nothing.”

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Posted 4 years ago

“Still have not received the charm I ordered well over a week ago”

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Posted 4 years ago

“These are usually really good .but still not recieved my last order which was dispatched last week somtime”

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Posted 4 years ago

“my Item hasn’t arrived I’ve emailed asking where it is had no reply I’ve been waiting around 2 weeks”

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Posted 4 years ago

“I still haven’t received my parcel?”

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Posted 4 years ago

“Item still hasn’t arrived, it was a present for a relatives birthday which has now been. Obviously there are issues with deliveries at the moment but all it says is there may be some delays. I have since found out this translates to could have to wait 14 days for delivery. I feel this should have been made more clear when ordering so I could have made informed decision not to risk ordering. I have felt their response has been quite argumentative and responsibility has been deflected away from themselves. I ordered a parcel from the Netherlands that has arrived sooner and several packages from alternative places that have been delivered by Royal Mail within 3 days so not sure why this particular package seems to have taken a week.”

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Posted 4 years ago

“Unfortunately have not received my order yet!!”

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Posted 4 years ago

“Still haven’t received after 10 days”

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Posted 4 years ago

“Haven't received item birthday present which was yesterday”

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Posted 4 years ago

“Wasnt too pleased when i received my order. 2 nomination charms were staple to the invoice in a small, see through, sealable bag. When i emptied the package there was 1 flatpack gift box... 1?? But i ordered 2...? So only one gets a box and not only can i give just 1 in a box it came with no nomination bags either. So i hand a present to 2 different people, 1 in a small envelope bag and the other in a see through packet?? Was never so embarressed!! Wont be getting from joshua james again.”

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Posted 4 years ago

“I have not yet received my order so am unable to comment, I understand there are some delays due to covid-19 so am it making a complaint. Stay safe.”

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Posted 4 years ago

“I still dont have my product even though it was dispatched ages ago?? Dont know how I can leave a review on that”

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Posted 4 years ago

“Would love to review if the Nomination charms ever arrive”

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Posted 4 years ago

Joshua James is rated 4.7 based on 21,692 reviews