Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,684 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,684 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 7th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery and good customer service. However, there was no mention of the items no being in the correct packaging. Looks like a rather poor present now.”

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Posted 3 years ago

“Still not received charm!!”

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Posted 3 years ago

“Delighted in the charm though disappointed that there was no nominations box or tissue To wrap it in just a little black bag as it is being sent as a gift”

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Posted 3 years ago

“Just received today”

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Posted 3 years ago

“A little disappointed ordered nomination charm...charm is lovely was gutted though it never came in any nomination packaging As they normally do and it's a gift ...😢”

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Posted 3 years ago

“Good choice of nomination charms,but let down by poor delivery system,they use royal mail 48 which is second class delivery,we waited over a week for delivery and missed a birthday because of delay.”

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Posted 3 years ago

“Unable to review as I have not received my delivery.”

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Posted 3 years ago

“I have yet to recieve my order over a week after I have had it ordered”

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Posted 3 years ago

“Very nice but to small”

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Posted 3 years ago

“Great service just think packaging just be different. It was delivered in a clear small cellable bag and 2 mesh bags with a tie round. Maybe a little box would be more effective. Apart from that I love my charm”

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Posted 3 years ago

“Disappointed that the charm came in a small clear bag. Makes it look like i got it cheap from ebay”

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Posted 3 years ago

“Im afraid I have had to return my bracket. It was much thinner than anticipated and although the quality seemed nice it was not really worth the money charged.”

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Posted 3 years ago

“I ordered a double nomination charm which I had engraved. I was very happy with delivery but unhappy with the engraving on charm as you can hardly see it. I thought the engraving would be black.”

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Posted 3 years ago

“I paid for next day as it was for a birthday present, however it never arrived and I had to chase, when I find out that sent it normal Royal Mail so didn’t receive it until Monday. I did receive a refund but that’s not the point. Also I usually get a gift bag when I buy a nomination gift but nothing was received, just a poor experience.”

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Posted 4 years ago

“I cannot really comment on the purchase as I still haven't received it”

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Posted 4 years ago

“Ordered an item on the 13th April. Not received it yet.Paid for next day delivery.Investigation ongoing. We shall see.Very frustrated.”

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Posted 4 years ago

“The order process is grand but the delivery of goods is poor. I am still waiting on my goods over a week later.”

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Posted 4 years ago

“Ordered a simple gold charm bracelet (nomination) and a charm to go with it as a present for my son. Order came a little later than expected and was the wrong order! Slightly disappointed as I’ve had to post the order back during isolation and pay for my own tracked postage. Beautiful jewellery but not what I ordered.”

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Posted 4 years ago

“I’m very pleased with the item I took a while to get here so missed my mums birthday 2 days late x”

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Posted 4 years ago

“When my order of 2 nomination charms arrived I was delighted with one however the other I unfortunately had to return because the colour was absolutely nothing like the one pictured on your website! Need to ensure that pictures are as true to life as possible please”

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Posted 4 years ago

Joshua James is rated 4.7 based on 21,684 reviews