Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,513 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just a good company too look for my wife thank you 😊”

Helpful Report

Posted 19 hours ago

“Iv not even received it! Can you tell me why not been sent?”

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Posted 1 day ago

“My package has not arrived”

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Posted 1 day ago

“Fantastic piece of jewellery very happy. Will definitely deal with again”

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Posted 1 day ago

“Speedy delivery & excellent customer service to replace a broken earring in time for Christmas - well impressed thank you”

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Posted 2 days ago

“I find the jewellery to be very good quality and reasonably priced, some very nice pieces”

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Posted 2 days ago

“Very beautiful necklace. My daughter loves it. My only gripe is that it didn't come in a jewellery box otherwise it would have been 5 stars”

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Posted 2 days ago

“Great quality jewellery at a very reasonable price and it was delivered promptly.”

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Posted 3 days ago

“I definitely buy again great seller and fast delivery”

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Posted 3 days ago

“First time buying from Jon Richard. I was happy with the communication and speedy delivery. Would use again.”

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Posted 4 days ago

“Very good,excellent value,Shame you don't have more clip on earrings in the range but very pleased with my purchase.”

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Posted 4 days ago

“Very poor service. Sent the wrong product which I returned, then said sold out of what I wanted a few days before Xmas!”

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Posted 4 days ago

“Great website. Delivered on time and what i was expecting unlike some other websites”

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Posted 6 days ago

“Perfect length and fit and hang well. On the down side, i thought they looked a little more sparkly on the picture but at the price i paid for that quality i am pleased”

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Posted 6 days ago

“A privilege to deal with a company that says what it does, aand does what it says.”

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Posted 1 week ago

“I received an incorrect item. No response from customer services no telephone to contact them just email. I'm still waiting for my refund. First time ordering from the company and will never order again. Appaling customer service”

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Posted 1 week ago

“Bought three different items. Necklace,Earring and necklace set with bracelet and also separate bracelet. All different,all stunning. Can't wait to give them as gifts.”

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Posted 1 week ago

“Great choice of gifts”

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Posted 1 week ago

“Fabulous earrings”

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Posted 1 week ago

“Great quality and lovely jewelry.”

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Posted 1 week ago

Jon Richard is rated 4.4 based on 5,513 reviews