Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,676 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,676 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still havent received my item i ordered even though i ordered it several weeks ago and have had one email in response to me emailing about this item. Not impressed with the communication and many weeks it has taken to not receive this item.”

Helpful Report

Posted 1 month ago

“Slow customer service response when emailed about an issue. Had to chase them for a response. Jewellery very average”

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Posted 1 month ago

“Stunning at a bargain price”

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Posted 1 month ago

Thank you so much for your wonderful feedback! We’re thrilled you’re happy with your order - we look forward to welcoming you back soon. Kind regards, Jon Richard Team

Posted 1 month ago

“I love Jon Richard jewels. Good quality and beautiful”

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Posted 1 month ago

“A beautiful necklace and earrings. Customer care is excellent.”

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Posted 1 month ago

“I have placed two orders with you recently and both orders once received had a wrong item inside and did not match the paperwork.”

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Posted 1 month ago

“Very Disappointed with my order hence I returned it. I purchased what I thought was a set of turquoise stone jewellery however when it arrived the stone was some form of resin. Not yet had any acknowledgement of my return.”

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Posted 1 month ago

“The clover jewellery I purchased is absolutely stunning the quality is beautiful. I can't wait to wear these pieces. Arrived super quick too. Extremely happy with my purchase 🙃”

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Posted 1 month ago

“I have Not received braclet or necklace emailed u twice heard nothing. Cant get into my acct. I ordered these items over two weeks ago and i never got an reply email and order no. its the 17trh april and still not received not happy”

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Posted 1 month ago

“My purchase from Jon Richard was beautiful and top quality. My items were very well packaged and the whole experience of Jon Richard from ordering to delivery was excellent.”

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Posted 1 month ago

Thank you so much for your wonderful feedback! We’re thrilled you’re happy with your order and the packaging. We look forward to welcoming you back soon. Kind regards, Jon Richard Team

Posted 1 month ago

“Your jewellery is beautiful but please make it secure especially bracelets”

Helpful Report

Posted 1 month ago

Thank you for your wonderful feedback. We’re glad you love the jewellery and we’ll pass your note to our team to look into improving bracelet security. Kind regards, Team Jon Richard

Posted 1 month ago

“I have left multiple emails and messages regarding my recent order delivery of two Clover bracelets. The mother pearl bracelet came missing one of the stones. Frankly, I don’t know how it could’ve been packed that way without someone doing the quality control Check. But in any regard, no one has responded to rectify this.”

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Posted 1 month ago

“Cute stuff for the price but the quality is not very good.”

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Posted 1 month ago

“Broke after 2 days. Refund & return requested”

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Posted 1 month ago

“Lovely quality”

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Posted 1 month ago

“It was perfect gift,absolutely beautiful,really pleased with it”

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Posted 1 month ago

“Great quality product and fast delivery”

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Posted 1 month ago

“I have had a very positive first experience, shopping with Jon Richard. From placing my order to receiving it, the whole process only took five days. Tracking information was excellent.”

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Posted 1 month ago

Thank you so much for your wonderful feedback! We’re thrilled you’re happy with your order and that the process, including tracking, met your expectations. We look forward to welcoming you back soon. Kind regards, Jon Richard Team

Posted 1 month ago

“Have always found items ordered very good value and usually given as gifts”

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Posted 1 month ago

“The items were nicely packed and were delivered fairly quickly. Reasonably priced as well.”

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Posted 1 month ago

Jon Richard is rated 4.4 based on 5,676 reviews