Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,513 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely earrings reasonably priced and good delivery.”

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Posted 4 weeks ago

“Very good customer service via email”

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Posted 4 weeks ago

“Was pleased with the delivery kept me informed as to when it would be delivered was so pleased I bought a second item from them”

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Posted 4 weeks ago

“I love this lil silver set it's really dainty and elegant and so pretty x”

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Posted 4 weeks ago

“Really pleased with jewellery always so well made presented in a lovely box”

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Posted 4 weeks ago

“These earrings were faulty and i am still waiting to be refunded. They were returned.”

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Posted 4 weeks ago

“Quality reasonably priced goods.”

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Posted 1 month ago

“Lovely brooch for animal print lovers. Eyes made with crystals 🤩”

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Posted 1 month ago

“Am really happy with my items .. they look beautiful can wait to give it to my friends for Christmas ❤️”

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Posted 1 month ago

“Just so beautiful and a piece of jewellery you will keep and wear forever”

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Posted 1 month ago

“I love my daughters lipsey bracelet it's beautiful.”

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Posted 1 month ago

“Never received my order. No tracking image to locate parcel. Jon Richard customer service hasn’t helped so far. Will update soon. If they send my product or refund, I will be forced to do a bank chargeback.”

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Posted 1 month ago

“My daughter will love this for Xmas when it arrived I though oh yeah she will love it”

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Posted 1 month ago

“Beautiful jewellery,always well packaged and quick delivery.”

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Posted 1 month ago

“First time to use Jon Richards. What a company! I ordered Wednesday paid extra for priority delivery, arrived less than 24hrs later, and in December too! Delighted with my Fascinator,just perfect. Would definitely recommend and will be using again myself in the future. Thank you JR”

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Posted 1 month ago

“Well done to a company that gets it right. Beautiful designed jewellery, I can always find what I like for myself or as a gift. Quality is excellent at prices we can all afford, which looks more expensive than it is. Thank you Jon Richard”

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Posted 1 month ago

“Stunning set - fab gift”

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Posted 1 month ago

“Very good quality jewellery.”

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Posted 1 month ago

“Excellent service and quick delivery”

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Posted 1 month ago

“Pictures are so deceiving! These earrings were purchased as a Christmas present for my granddaughter, no way could I give them to her, they’re not much bigger than a match head and you can’t return earrings”

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Posted 1 month ago

Jon Richard is rated 4.4 based on 5,513 reviews