Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,410 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Like rings from Jon Richard always arrive on time happy with purchase”

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Posted 2 months ago

“I never received my order, they just cancelled it without any notification and refunded my money.”

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Posted 2 months ago

“Bought as a gift for my daughter, she absolutely loves it, very good quality, would buy again.”

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Posted 2 months ago

“Very quick dispatch, well wrapped,fair pricing”

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Posted 2 months ago

“Very good quality jewellery.”

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Posted 2 months ago

“Beautiful product. Was a well loved gift for someone. Well worth it and quick delivery. Very happy first time customer. I will be back”

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Posted 2 months ago

“Not happy bought a bangle it clearly says with gift box. Delivered no gift box 😡 Customer service not good Can only email no one to speak to ,and just get generated automatic reply telling you to return Very poor service will avoid now Shame as bangle nice but cannot give as 60th birthday present without box. Would have ordered more for Christmas but not with the customer service as bad as it is and not getting what is described”

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Posted 2 months ago

“nice, beautiful. looks great.”

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Posted 2 months ago

“Easy to use website with a wide range of jewellery for every occasion. Lovely designs with a variety of stones, I found exactly what I was looking for to complement a wedding outfit. I was kept up to date with the progress of my order which arrived quickly. I’d definitely recommend Jon Richard.”

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Posted 2 months ago

“Fast dispatch good value bracelets”

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Posted 2 months ago

“Lovely earrings will be buying from yous again”

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Posted 2 months ago

“Really lovely necklace. Major high end department store could not deliver it in time.. Found it on Jon Richard and got it two days after I ordered. Delighted and well impressed.”

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Posted 2 months ago

“Excellent, prompt delivery”

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Posted 2 months ago

“Our granddaughter loved this set we bought for her graduation. Very pretty and perfect gift”

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Posted 2 months ago

“The bracelet was pretty and it was delivered quickly but was much lighter and thinner IE less substantial than it looked.”

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Posted 2 months ago

“Item lovely but delivery 3 working days late.”

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Posted 2 months ago

“First time shopping with Jon Richard. Absolutely delighted with my bracelet and earrings. Beautiful pieces, exactly what I’ve been looking for!”

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Posted 2 months ago

“Very helpful, friendly to talk to and overall great communication. Good prices and prompt delivery. Highly recommend 😊”

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Posted 2 months ago

“I am delighted with my recent purchases from your Company .. my 1st pair earrings came via John Lewis ..l was so impressed by the quality l now buy directly from you . have several pairs now & quality always consistent .. some are early Xmas pressies ... will continue to check out your sale as within my budget .. highly recommend Jon Richard ..delivery quick too !!”

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Posted 2 months ago

“Looked online for jewellery for my partner and came across Jon Richard web site. It turns out to be a very good wquality of jewellery and also a good web site.”

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Posted 2 months ago

Jon Richard is rated 4.4 based on 5,410 reviews