Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.38

4.4 Rating 5,258 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,258 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product amazing quality, arrived in good time. Website east to navigate.”

Helpful Report

Posted 1 month ago

“Great place to shop for fashion jewellery. Great prices, delivery quickly and the jewellery is really nice and well made. Would recommend.”

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Posted 1 month ago

“Looks amazing and provide plenty of chose.”

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Posted 1 month ago

“Not arrived”

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Posted 1 month ago

“Easy to order, fast delivery, items well packaged, easy returns and a quick refund. I didn't keep my order this time as the colour wasn't quite right to match my outfit but I would definitely use this company again.”

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Posted 1 month ago

“Super quick delivery, appreciated.”

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Posted 1 month ago

“Absolutely gorgeous necklace. So shiny, fine and feminine.”

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Posted 1 month ago

“I found the right shade of blue at Jon Richards. Very fast, efficient service too.”

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Posted 1 month ago

“Beautiful bracelet. I ordered this for my daughter’s wedding day , I’m sure she will love it . Just a bit disappointed it didn’t come with a gift box”

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Posted 1 month ago

“Considering I ordered a pair of earrings at £38:00online on the 2nd of June and still waiting on delivery not very helpful sending e mails numerously not great customer service.I won't be ordering anything online anymore.”

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Posted 1 month ago

“Lovely earrings, great service.”

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Posted 1 month ago

“I have never ordered from here before so wasn't quite sure what to expect, order process was very easy and was delivered in a week.”

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Posted 1 month ago

“I ordered a few earrings from Jon Ricard that were on sale a few weeks ago. One of the earrings was defective. I contacted their customer service and sent some pictures. They were very quick to respond to my emails and they immediately offered me a replacement. Very happy with my experience and the quality of the items I ordered.”

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Posted 1 month ago

“Customer service was excellent. Price of jewellery was extremely reasonable. Very happy with the jewellery I bought.”

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Posted 1 month ago

“Brilliant service and necklace was beautiful.”

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Posted 1 month ago

“Absolutely stunningly beautiful jewellery. Amazing quality and speedy delivery, I will definitely purchase from here again.”

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Posted 1 month ago

“Good brand ward recommendation to everyone”

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Posted 1 month ago

“Easy to navigate website. The earrings were well packaged and quickly delivered. The earrings where as described and are stylish and very comfortable to wear.”

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Posted 1 month ago

“There was an issue with delivery. Royal mail post office refused to accept the product (not me personally). Although the tracking advice was to contact the sender, they were of no help as they just referred back to royal mail tracking (which I already had). Apparently the product was being returned to the sender. I have however now received the product (with no help from Jon Richard) but Royal Mail tracking is still saying it has been returned to sender. The product is of good quality and as expected.”

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Posted 1 month ago

“Very happy”

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Posted 1 month ago

Jon Richard is rated 4.4 based on 5,258 reviews