Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,523 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received a Cheaper item than what I ordered which isnt even on the website! Ive received no communication to my emails calls and Instagram message. Terrible customer service and scam”

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Posted 2 hours ago

“Nice bracelet, unfortunately I snipped the elastic holding it together whilst I snipped the label off!”

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Posted 2 days ago

“Excellent value,thoughtfully packaged”

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Posted 3 days ago

“I think Jon Richard are a reliable company to purchase from. The earrings I bought in the sale were great value and great quality too!”

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Posted 4 days ago

“It was easy to order from Jon Richard and the item were delivered a lot earlier than expected which was a bonus, especially since ordering just before Christmas. Happy with service and the items and delivery. I will certainly order from them again.”

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Posted 5 days ago

“Great website with lots of choice to suit all styles and budgets. Lots of lovely jewellery and jewellery sets. Fast shipping and delivery with good update communication.”

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Posted 1 week ago

“Good quality and arrived in time”

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Posted 1 week ago

“First time I have purchased from Jon Richard, good so far.”

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Posted 1 week ago

“As described thank you”

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Posted 1 week ago

“Easy website to use, a lot to choose from, once order placed quick delivery. Would certainly recommend them”

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Posted 1 week ago

“Just a good company too look for my wife thank you 😊”

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Posted 1 week ago

“Iv not even received it! Can you tell me why not been sent?”

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Posted 1 week ago

“My package has not arrived”

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Posted 1 week ago

“Fantastic piece of jewellery very happy. Will definitely deal with again”

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Posted 1 week ago

“Speedy delivery & excellent customer service to replace a broken earring in time for Christmas - well impressed thank you”

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Posted 1 week ago

“I find the jewellery to be very good quality and reasonably priced, some very nice pieces”

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Posted 2 weeks ago

“Very beautiful necklace. My daughter loves it. My only gripe is that it didn't come in a jewellery box otherwise it would have been 5 stars”

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Posted 2 weeks ago

“Great quality jewellery at a very reasonable price and it was delivered promptly.”

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Posted 2 weeks ago

“I definitely buy again great seller and fast delivery”

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Posted 2 weeks ago

“First time buying from Jon Richard. I was happy with the communication and speedy delivery. Would use again.”

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Posted 2 weeks ago

Jon Richard is rated 4.4 based on 5,523 reviews