Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,523 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was really pleased with the pendant. It looks much more expensive than it is. Really pretty. I bought as a present but then sent for another for myself. Doesn't come in box but looked great in a little box I had already. Arrived quickly. I will definitely be using this company again.”

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Posted 5 years ago

“Very good product at a reasonable price. Good delivery service too.”

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Posted 5 years ago

“Bought as a gift. Item as described and packed in sealed plastic to be displayed independently. Recommend as a treat or gift.”

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Posted 5 years ago

“Beautiful set of earrings with speedy delivery!”

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Posted 5 years ago

“Bought as a gift for my mother in law, I just know she will love it, so much prettier than even the picture shows”

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Posted 5 years ago

“Exactly what I have been wanting, Thankyou :) very good quality”

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Posted 5 years ago

“Really pleased with the drop cubic zirconia earrings i ordered, great value for money, arrived promptly and overall happy with my purchase. There is just one tiny thing I would have liked and that is for them to have come in a box... I will definitely be browsing and purchasing more from you.. 😁”

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Posted 5 years ago

“The jewellery set is gorgeous xxx thankyou from Mrs Jane davies”

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Posted 5 years ago

“Beautiful bracelets, worth every penny”

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Posted 5 years ago

“Nice looking jewllery”

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Posted 5 years ago

“Well presented and packaged. Good valued piece”

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Posted 5 years ago

“I still haven't received this item”

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Posted 5 years ago

Hi, we are very sorry this has happened. It looks like the product was dispatched on the 5th December. Please contact our customer service team (customerservice@jonrichard.com) & they will look into this. Thank you, Jon Richard

Posted 5 years ago

“Loved it 😘”

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Posted 5 years ago

“Very happy with my purchase”

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Posted 5 years ago

“I was very pleased with the items I bought. They are all for special birthdays. From start to finish. Ordering right through to the delivery very quick. Everything well packed. No complaints. Just hope the people I bought them for will like the items.”

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Posted 5 years ago

“Beautiful jewellery, excellent quality, amazing prices and fast delivery”

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Posted 5 years ago

“Still waiting for my parcel, haven’t had any luck with communication as my emails haven’t been acknowledged and can’t get through by phone”

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Posted 5 years ago

Hi, We are sorry to hear you haven't received your parcel. On our records it is showing it was despatched the 2nd December. I will forward this onto customer service and get this sorted for you. Thank you, Jon Richard.

Posted 5 years ago

“I love your retro clip on earrings. So hard to come by.Never go out without a pair on, part of my make up. And my lipstick! I am a girl of the fifties!We always looked so smart. Robena”

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Posted 5 years ago

“Lovely necklace, exactly what I was looking for, great quality, fast delivery, highly recommend.”

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Posted 5 years ago

“Lovely item, much nicer in reality than the web pictures. A great buy!”

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Posted 5 years ago

Jon Richard is rated 4.4 based on 5,523 reviews