Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,593 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,593 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

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Jon Richard 5 star review on 23rd June 2025

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely necklace - good value for money”

Helpful Report

Posted 5 years ago

“Purchased 4 rose gold halo jewellery sets for gifts for my bridesmaids. Very happy with them, exactly what I was looking for. When they arrived one of the boxes was damaged. I emailed customer services and had a replacement box within 3 days. Customer service was excellent.”

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Posted 5 years ago

“Such a beautiful, elegant, blingy, classy hair piece. Looks far more expensive than what I paid for it! Love love love it 😍😍😍😍”

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Posted 5 years ago

“Very happy good products. Good price. Purchased goods from you before . Delivery good .will use again.”

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Posted 5 years ago

“Lovely Bracelet and Earrings. Very Promt Delivery.”

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Posted 5 years ago

“Completely rubbish service! I ordered my mum a necklace from here for her birthday. The item i ordered went out of stock and they didn’t bother to let me know and sent me the wrong item(another nexklace). The necklace looked no where near to similar to the original necklace i ordered. The wrong item came in the worst packaging ever - there was dust all over the gift box and the necklace didn’t even fit inside the box. The price on the wrong necklace was £3 more than the one i ordered yet it felt so cheap and flimsy, like it would break any minute. Worse thing is, it was 2 days before my mums birthday so I couldn’t even return it. Will not be ordering from here ever again!”

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Posted 5 years ago

Hi, we are really sorry this has happened to you! Please email our customer service team at customerservice@jonrichard.com, and they can help you resolve this issue. Thank you, Jon Richard

Posted 5 years ago

“Love my necklace,spot on😀”

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Posted 5 years ago

“My mother bought me a beautiful rose gold and diamanté necklace with pink ribbon for my birthday approx. 18 months ago. I have worn it just two times and kept it carefully in a little box. My mother has recently died and I took it out of the box to look at it and was shocked to see how shabby it looked! The pink ribbon is loosing it's colour. The metal "rose gold" has tarnished and looks horrible. This wasn't a cheap one. Very sad and disappointed about it. 😔”

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Posted 5 years ago

Hi Tracy, we are very sorry to hear this. Please could you email bethany.watson@jonrichard.com with a photo of the product and any additional information you have. Hopefully we can get this resolved for you quickly. Jon Richard

Posted 5 years ago

“Very good”

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Posted 5 years ago

“Lovely bracelet but I bought it as a special gift for my friends 50th. It came in a little plastic bag which made it look cheap. Wish they had said you need to buy a gift box/bag which I would have if I had known especially as no shops open due to Covid to go and buy a gift box at such short notice.”

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Posted 5 years ago

Hello, sorry to hear you are disappointed. Items will only be dispatched in a gift box if the product is depicted in a box and /or the product description specifies a gift box is included. Additional gift boxes can be added to an order for an additional £1-£4. Hope this helps, Jon Richard.

Posted 5 years ago

“Lovely Bracelet Bought it to replace one I lost”

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Posted 5 years ago

“Nice jewellery very good”

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Posted 5 years ago

“Outstanding speedy delivery. Excellent product. Everything looked even better than online. Only improvement that could be made: it would be great to see the jewellery worn by models online, to get a better idea of the products.”

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Posted 5 years ago

“I’m really pleased with all the items I bought. Quality is very good and I will certainly buy more jewellery in the future”

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Posted 5 years ago

“Excellent product and speedy delivery”

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Posted 5 years ago

“I ordered the earings thinking they was men’s but am guessing there women’s”

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Posted 5 years ago

Hello, we are predominately a womenswear jewellery brand. However, our products can be worn by both genders if you like the style. Hope this helps, Jon Richard

Posted 5 years ago

“Lovely bracelet”

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Posted 5 years ago

“Excellent quality of items, have bought a few items in the sale, all beautifully made and look even better than the photos.”

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Posted 5 years ago

“Beautiful earrings!!! Packed well in plastic envelopes so added the boxes as extra which are lovely. The perfect gift! Arrived very quickly.”

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Posted 5 years ago

“Quick delivery and the product I ordered is beautiful!”

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Posted 5 years ago

Jon Richard is rated 4.4 based on 5,593 reviews