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Jon Richard Reviews

4.4 Rating 5,582 Reviews
83 %
of reviewers recommend Jon Richard
4.4
Based on 5,582 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email
Queries Resolved In
Over A Week
Read Jon Richard Reviews
Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025
Anonymous
Jon Richard 5 star review on 22nd July 2025
Anonymous
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
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Jon Richard 5 star review on 23rd June 2025
Verified Customer
109
Anonymous
Anonymous  // 01/01/2019
I bought 4 products, two were jewellery sets, they were too small than shown on the screen and too delicate also.The ring is good(medium quality) and then a pearl necklace is but not that great. However the return was quiet easy and refunds were quick.
Helpful Report
Posted 2 years ago
Only worn ear rings a couple of times and the part that goes through the ear snapped, not happy at all
Helpful Report
Posted 2 years ago
Hi, thank you for your recent review. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Our Returns policy can be found in the following link - https://www.jonrichard.com/returns-policy-i5 You can also contact our customer service team at customerservice@jonrichard.com for further assistance with your refund request. Thanks, Jon Richard
Posted 2 years ago
Very pretty, good quality jewellery…would definitely order from Jon Richard again.
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Posted 2 years ago
Items received well packaged and beautifully presented in velvet gift boxes. Quick delivery and items are well made. Bought as a gift and am sure it will be well received.
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Posted 2 years ago
Beautiful necklace and earrings.
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Posted 2 years ago
Love my bracelet and reasanble price to
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Posted 2 years ago
Hardly any colour to this set was not gold looking almost silver couldn’t wear as order gold
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Posted 2 years ago
Hi, thank you for your recent review. We're sorry to hear you weren't completely satisfied with your purchase - you can return the goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Our Returns policy can be found in the following link - https://www.jonrichard.com/returns-policy-i5 You can also contact our customer service team at customerservice@jonrichard.com for further assistance with your refund request. Thanks, Jon Richard
Posted 2 years ago
Very pleased with all the earrings i bought three pairs these earrings came exactly as pictured Reasonable price and fast delivery Thank u for a smooth transaction
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Posted 2 years ago
Beautiful silver necklace and earrings and a very good price
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Posted 2 years ago
Beautiful gift for a friends birthday! Arrived quickly and looked exactly as expected. Would definitely order these sets again
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Posted 2 years ago
Lovely jewellery, delighted with my purchases.
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Posted 2 years ago
Delighted with my purchase. Thank you .
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Posted 2 years ago
Wear it once and it turns grey and turns your neck green. Absolutely over priced and just a piece of tat that you can buy for a fraction of the price of a stall
Helpful Report
Posted 2 years ago
Hi, thank you for your recent review. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Our Returns policy can be found in the following link - https://www.jonrichard.com/returns-policy-i5 You can also contact our customer service team at customerservice@jonrichard.com for further assistance with your refund request. Thanks, Jon Richard
Posted 2 years ago
I ordered the jewellery for my daughter's birthday/ wedding. It arrived well packaged and on time. My daughter loved her present and will look amazing on her wedding day. Highly recommend.
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Posted 2 years ago
The earrings I bought were much smaller than they looked on the website so wad a bit disappointed.
Helpful Report
Posted 2 years ago
Hi, thank you for your recent review. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Our Returns policy can be found in the following link - https://www.jonrichard.com/returns-policy-i5 You can also contact our customer service team at customerservice@jonrichard.com for further assistance with your refund request. Thanks, Jon Richard
Posted 2 years ago
Never purchased anything from Jon Richard before, so was hoping that the photo of the necklace was true to life. I need not have worried the necklace was as described and per the photo. Was happy as the necklace was for a present. It was boxed and best of all had 20% off. Win win. Will definitely be looking and buying more.
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Posted 2 years ago
Perfect pretty item
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Posted 2 years ago
Lovely set and reasonable price.
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Posted 2 years ago
Beautiful necklace and earring set
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Posted 2 years ago
The jewellery ok but wasn’t impressed that they came in little bags and not in a nice box I’ve had to purchase a gift box as it a present
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Posted 2 years ago
Hi, thank you for your recent review. To be as kind to the planet as possible, your jewellery may not come in a gift box, unless specified. All jewellery will however be in protective packaging to keep it safe from harm. Thanks, Jon Richard
Posted 2 years ago
Jon Richard is rated 4.4 based on 5,582 reviews