Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,775 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,775 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was disappointed the necklace chain was very short I bought a longer chain but couldn't fit it through the very small hole on the pendant even though I bought a fine chain. The pendant earrings and bracelet are lovely but I am not able to wear the necklace.”

Helpful Report

Posted 1 year ago

“Excellent product and value for money My only observation would be to send in a gift box and add a couple of pounds to price First impressions count”

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Posted 1 year ago

“Im very happy with the items I purchased as a gift. The jewellery is very pretty and looks nice on. There was an issue with the postcode however after contacting john richards the items were reposted so I would definitely use again”

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Posted 1 year ago

“Ordered a bridal hair accessory. It was just what I was looking for and dispatched quickly. Very pleased with my order. I will use Jon Richard agsin.”

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Posted 1 year ago

“Product was good and service excellent, delivery was prompt.”

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Posted 1 year ago

“The package was well wrapped, came on time, communicated by email, very efficient. Would use again, happy to recommend.”

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Posted 1 year ago

“I ordered a hair piece for my wedding day which just happened to be in the sale. The ordering process was very easy and the product arrived quickly. Would recommend”

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Posted 1 year ago

“Very pretty just like the picture, looks rich and high quality”

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Posted 1 year ago

“Product was good as displayed however delivery was a huge issue and contacting you guys was even bigger”

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Posted 1 year ago

“Always worth a look!”

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Posted 1 year ago

“Received in good time and a reasonable price. Shame about the missing stone.”

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Posted 1 year ago

“My wife absolutely loved her necklace, thank you so much.”

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Posted 1 year ago

“I was very pleased with my gold col. charm bracelet have had compliments and looks much more expensive than cost.i have since ordered a necklace and look forward to wearing.”

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Posted 1 year ago

“Never dispatched the whole order, no email to say they were doing this either just didn't send it. 7 days and 8 emails later customer service finally replied, extremely rude in their replies and still not refunded despite them saying it's been sent. Now seeking legal action against them, what did turn up is dirty, marked and not what was advertised, save your money and shop elsewhere”

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Posted 1 year ago

“I bought two pairs of earrings. Both are lovely and sterling silver ones were good quality. Order was despatched quickly and received sooner than I had expected. Thanks”

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Posted 1 year ago

“Absolutely loved it!”

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Posted 1 year ago

“Loved all my embellished hair accessories, very will made, sparkly & heavy too! Plus I got them in the sale & tracked 48 Royal Mail delivery just in time for the weekend. What more could a girl who loves hair accessories ask for! 🙂”

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Posted 1 year ago

“Sent the wrong item and didn’t offer to rectify the mistake so just got a refund.”

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Posted 1 year ago

“I really liked the items I bought and were well recieved as a gift. My only disappointment was that the gifts didn’t show proof that it was silver plated. The gift was for someone that had allergic reactions to certain metals …. The reassurance that it would be safe is essential.”

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Posted 1 year ago

“The jewellery is beautiful, I have not taken it off since it arrived! Delivery was quicker than expected. So happy with my purchase!”

Helpful Report

Posted 1 year ago

Jon Richard is rated 4.4 based on 5,775 reviews