Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,088 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,088 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

Write Your review

Tell us how Jon Richard made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jon Richard 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely necklace . My great nice will be over the moon with it when she receives it. It's so well made she will be so happy. Would definitely recommend family and friends. Will definitely be back to buy more.,”

Helpful Report

Posted 7 months ago

“So pleased with my purchase. Gifts for bridesmaid and they are perfect. Customer service was amazing when I ordered one in error but they helped me sort it effortlessly. Would certainly purchase from them again. Very happy customer”

Helpful Report

Posted 7 months ago

“Jewellery beautiful fast to email back”

Helpful Report

Posted 7 months ago

“I recently bought the "Simply Silver Sterling Silver 925 Labradorite Ring". This is a well made ring with a high set stone. While simple in design and understated it is nonetheless an attractive and sophisticated ring and I'm very pleased that I bought it. An added bonus was that it was half price! Delivery was very swift; I placed my order late on a Thursday night and the ring arrived on Monday. T”

Helpful Report

Posted 7 months ago

“Plus de trois heures d’attente pour faire le Check in, plus de 100 personnes en attentent aucune offre de compensation offre rien à manger , jamais rien vu de pareil, personnels, non professionnel surtout Amanda à la réception impolie et désagréable, je demande un remboursement complet (9 septembre 2024) arrivée 7h30 22h31 pas encore eu une chambre qui est déjà réservé avec numéro de confirmation,”

Helpful Report

Posted 7 months ago

“Ordered some earrings , paid for next day delivery. They arrived over a week late.”

Helpful Report

Posted 7 months ago

“From ordering to delivery, I experienced an excellent service. My order arrived in excellent condition.”

Helpful Report

Posted 7 months ago

“Quality jewellry in beautiful packaging.”

Helpful Report

Posted 7 months ago

“I placed my first order. Receiving a small discount for doing so. My credit card was charged. I waited. I had an email telling me my order had been processed. I waited. No further communication from Jon Richard. Later my credit card was refunded. No goods arrived yet the item was still being offered for sale on their website. Pretty awful lack of service/ delivery. Won’t bother using them again.”

Helpful Report

Posted 7 months ago

“Really happy with my order! It’s a gift for Xmas but think my friend will love it just as much as I do x”

Helpful Report

Posted 7 months ago

“Real nice and pretty”

Helpful Report

Posted 7 months ago

“lol absolutely beautiful they are for my granddaughters so can’t wait to give them for Xmas thankyou 🙏🏻”

Helpful Report

Posted 7 months ago

“Very pleased with these dainty earrings...Thank you”

Helpful Report

Posted 8 months ago

“Great products and delivery”

Helpful Report

Posted 8 months ago

“Beautiful items of jewellery! I bought 3 lots that and some were in the sale, but they are truly lovely pieces and I would recommend that everyone have at least a couple of looks at the website because they regularly change and add new things which is very exciting and very affordable.”

Helpful Report

Posted 8 months ago

“Both the necklace and bracellet have cheep clasps which are extreamly challengeing to open and close.”

Helpful Report

Posted 8 months ago

“After my order never arrived all it took was an email to rectify this - just waiting for replacement to be delivered”

Helpful Report

Posted 8 months ago

“Very good service, responded very quickly to my messages. Will happily tecomend them.”

Helpful Report

Posted 8 months ago

“Super quality earrings that look great”

Helpful Report

Posted 8 months ago

“Pretty necklace and earrings set and a good price. Will be wearing to a wedding. Lovely deep blue colour. Came quickly.”

Helpful Report

Posted 8 months ago

Jon Richard is rated 4.4 based on 5,088 reviews