Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.38

4.4 Rating 5,293 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good value on merchandise.guick delivery I am very pleased with the company.”

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Posted 8 months ago

“The earrings I purchased as gifts are beautiful and arrived in time for the occasion. There was a slight issue with one of the earring posts but after an email to the company they courteously and promptly sent out a replacement which arrived the next day. I am extremely happy with my purchase and the customer service offered and would not hesitate to recommend to family and friends.”

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Posted 8 months ago

“Love Jon Richard jewellry bought many items over the years and never disappoints”

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Posted 8 months ago

“Excellent service ! Wrong necklace sent but was dealt with very quickly and received original with in days . Definitely use again. Necklace gorgeous by the way .”

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Posted 8 months ago

“Very pleased with BOW BROACH.ADDED SOME SPARKLE TO OUTFIT. 💖 😊”

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Posted 8 months ago

“I ordered a lovely spider brooch, the colours are amazing, other people asked me where I brought it from. Website is easy to use, delivery was on time and brooch was packaged well.”

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Posted 8 months ago

“Didn't send me all of my order. Then refunded me the item that had been sent (which was pretty cheeky as it was less then the other item)”

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Posted 8 months ago

“Great ring, reasonably priced. Delay from ordering to despatch and my email asking for an update wasn't replied to. However, as it's Christmas I would concede it's a busy time!”

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Posted 8 months ago

“I purchased two jewellery sets for my Mother, one for her birthday and one for Xmas. I was delighted with both, they are beautiful and im sure my mother will love them.”

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Posted 8 months ago

“Lovely necklace, so much better than expected for price I paid. Fast delivery, will use this site when I next need accessories”

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Posted 8 months ago

“The jewellery itself is lovely. However, it stated that the items came gift boxed. That wasn’t the case. They came in a clear plastic bag.”

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Posted 8 months ago

“Never received my items, got an email from PayPal to say I had been refunded, no explanation from you at all.”

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Posted 8 months ago

“Very nice”

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Posted 8 months ago

“Love jewellery and good price aswell”

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Posted 8 months ago

“Excellent service thank you.”

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Posted 8 months ago

“Bought this bracelet as a gift for Christmas. Well packaged fast delivery I’m sure the recipient will love it”

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Posted 8 months ago

“Brooch arrived perfect condition in a nice box many thanks ,”

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Posted 8 months ago

“The service is always brilliant and they have such good quality inexpensive jewellery.”

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Posted 8 months ago

“Exactly what I ordered and delivered quickly. Quality is very nice too. Bought every woman in our family a little set for Christmas 🎄”

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Posted 8 months ago

“Ordered an item as a gift. More than a week later received email saying it was unavailable and refund issued. Suggests poor system.”

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Posted 8 months ago

Jon Richard is rated 4.4 based on 5,293 reviews