Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,574 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,574 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good delivery, beautiful earrings, very pleased. Thank you Jon Richard”

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Posted 10 months ago

“Great company Give it a try . You will be impressed Mel Evans OBE”

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Posted 10 months ago

“Always very good . Never amptoblem”

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Posted 10 months ago

“Very nice it is a present for a lady 77 she likes it a lot”

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Posted 10 months ago

“Beautiful piece”

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Posted 10 months ago

“Beautiful bracelet nicely packaged and quick delivery”

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Posted 10 months ago

“great website love it”

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Posted 10 months ago

“A beautifully boxed gift set which was bought for a birthday present. Very well received. A lovely 3 piece, would highly recommend”

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Posted 10 months ago

“Ordered a necklace and matching earings for the necklace to arrive totally the item and colour, quite a struggle to liase with Jon Richard warehouse as its all emails and no contact number, replacement item was resent with no email confirmation or tracking details. Parcel arrived by Royal mail whilst at work and was just left on doorstep for anyone to take as packaging clearly states where the product is from. Had the added stress of hoping the item was still sat on the doorstep when i arrived home. A simple email would of helped so i could of redirected the parcel to the local Post office.”

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Posted 10 months ago

“I ordered for the 1st time & was very happy with the service Thankyou”

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Posted 10 months ago

“I love my silver heart necklace, just what I wanted, looks lovely!”

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Posted 10 months ago

“First time used and great service”

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Posted 10 months ago

“Lovely jewellery- not expensive and always looks nice.”

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Posted 10 months ago

“Jewellery was stunning, however the bracelet broke the first time I wore it”

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Posted 10 months ago

“I bought two pairs of lovely earrings really pleased with them. Unfortunately one of the backs for the earrings was broken - very disappointing.”

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Posted 10 months ago

“All good 2025”

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Posted 10 months ago

“Disappointed with the service. Returned an item and refund less than I expected.”

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Posted 10 months ago

“Very professional company to buy from And lovely earings”

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Posted 10 months ago

“Beautiful jewellery for an amazing price”

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Posted 10 months ago

“A lovely necklace and my order arrived very quickly. Can recommend and will use again.”

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Posted 10 months ago

Jon Richard is rated 4.4 based on 5,574 reviews