Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,501 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The gift packaging is amazing and the quality is excellent for the fair prices.”

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Posted 9 months ago

“i still have to received my order sad”

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Posted 9 months ago

“Amazing complemented my wedding outfit perfectly Thankyou so much and delivery was super fast xx” Posted 3 days ago”

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Posted 9 months ago

“Gifts for family members. They looked and felt appropriate and were received appreciatively.”

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Posted 9 months ago

“The delivery came fast but without the gift boxes. I emailed them and they sent it out straight away. Very good customer service. Loved my purchases. Will be buying from here again. Thank you”

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Posted 9 months ago

“Bracelets are beautiful, thank you!”

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Posted 9 months ago

“Very pleased with the jewellery i sets ordered for my bridesmaids.”

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Posted 9 months ago

“Earrings are really beautiful and the delivery was very swift! All in all, I am really happy with JonRichard!”

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Posted 9 months ago

“Amazing complemented my wedding outfit perfectly Thankyou so much and delivery was super fast xx”

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Posted 9 months ago

“Good choice of products on website. Found exactly what I was looking for at the price range I was looking for. Great communication and delivery. Very happy with purchase - thanks.”

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Posted 9 months ago

“I always say that in customer service you cant alwsys get it right but what matters most is how you deal with it when it doesnt go to plan... The customer service experience with regard to how you dealt with a faulty item was exemplary. I cannot recommend you highly enough. Thank you.”

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Posted 9 months ago

“I was looking for a pair of clip on earrings for my daughter to try before getting her ears pierced. Found a pair here which was smart looking but relatively inexpensive. My daughter loves them, feels comfortable (I haven't tried them on myself to verify), looks smart and feel sturdy.”

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Posted 9 months ago

“I have bought jewellery in the past from this company and was very pleased with the quality, delivery speed and packaging. More recently their Customer Service has been exceptionally helpful and friendly, replying to my query promptly and efficiently.”

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Posted 9 months ago

“Beautiful jewellery well made and so looking forward to wearing it at my nephews wedding. Prompt delivery.,”

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Posted 9 months ago

“Absolutely gorgeous product. As described, feel sturdier than I expected and for the price. Love them with such quick delivery”

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Posted 9 months ago

“I really like the customer service and support from the team, my item actually came damaged and I informed the customer service team and they were really helpful and even insisted to add £5 credit to my account! By far the best sellers I have purchased anything from.”

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Posted 9 months ago

“I used this website first time to buy a gift for my mum. It was a good experience the prices are good and delivery was promt.”

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Posted 9 months ago

“Arrived on time, reasonable quality for the price”

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Posted 9 months ago

“Quick service. Lovely designs and good returns policy”

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Posted 9 months ago

“lovely and verified Retailer”

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Posted 9 months ago

Jon Richard is rated 4.4 based on 5,501 reviews