Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,501 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item arrived quickly, beautiful set ideal for a birthday gift, great value for money”

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Posted 8 months ago

“Beautiful jewellery..best to give as a present”

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Posted 8 months ago

“Cute items”

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Posted 8 months ago

“So beautiful”

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Posted 8 months ago

“Always beautiful jewellery. Good web page and delivery”

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Posted 8 months ago

“I placed an order for many pieces. They are all lovely but the dearest necklace was missing. I notified company. I sent copy of invoice. Not replied. It’s a gift and I bought earrings to match. I have emailed them several times. 😡😡”

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Posted 8 months ago

“Can’t fault the experience. The website is really easy to navigate and the jewellery arrives exactly like the images.”

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Posted 8 months ago

“Very good delivery, beautiful earrings, very pleased. Thank you Jon Richard”

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Posted 8 months ago

“Great company Give it a try . You will be impressed Mel Evans OBE”

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Posted 8 months ago

“Always very good . Never amptoblem”

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Posted 8 months ago

“Very nice it is a present for a lady 77 she likes it a lot”

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Posted 8 months ago

“Beautiful piece”

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Posted 8 months ago

“Beautiful bracelet nicely packaged and quick delivery”

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Posted 8 months ago

“great website love it”

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Posted 8 months ago

“A beautifully boxed gift set which was bought for a birthday present. Very well received. A lovely 3 piece, would highly recommend”

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Posted 8 months ago

“Ordered a necklace and matching earings for the necklace to arrive totally the item and colour, quite a struggle to liase with Jon Richard warehouse as its all emails and no contact number, replacement item was resent with no email confirmation or tracking details. Parcel arrived by Royal mail whilst at work and was just left on doorstep for anyone to take as packaging clearly states where the product is from. Had the added stress of hoping the item was still sat on the doorstep when i arrived home. A simple email would of helped so i could of redirected the parcel to the local Post office.”

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Posted 8 months ago

“I ordered for the 1st time & was very happy with the service Thankyou”

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Posted 8 months ago

“I love my silver heart necklace, just what I wanted, looks lovely!”

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Posted 8 months ago

“First time used and great service”

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Posted 8 months ago

“Lovely jewellery- not expensive and always looks nice.”

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Posted 8 months ago

Jon Richard is rated 4.4 based on 5,501 reviews