Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.38

“Difficult to write a useful review at this time as they are Christmas present for one of our Grandaughters.”

Helpful Report

Posted 2 years ago

“Arrived beautiful packed. Item fab”

Helpful Report

Posted 2 years ago

“Ordered 2 identical tennis bracelets but only one arrived. It turns out they only had one in stock but I had to enquire to find this out Had I not enquired I would have been waiting for a gift that would not have arrived,”

Helpful Report

Posted 2 years ago

Hi, thank you for your recent review. We are sorry to learn you weren't completely satisfied with your recent order experience, we have raised this with the relevant team to investigate further. Please don't hesitate to contact our customer service team at customerservice@jonrichard.com for any further enquiries. Thanks, Jon Richard

Posted 2 years ago

“Lovely company easy to order from with quick delivery and lovely Jewellery”

Helpful Report

Posted 2 years ago

“Very disappointed its not as nice in the flesh as it is online”

Helpful Report

Posted 2 years ago

Hi, thank you for your review. We are sorry to learn you weren't completely satisfied with your recent order, we offer free UK returns within 28 days of receipt for a refund. Further returns information can be found in the following link - https://www.jonrichard.com/returns-policy-i5 Please don't hesitate to contact our customer service team at customerservice@jonrichard.com for any further enquiries. Thanks, Jon Richard

Posted 2 years ago

“It was out of stock”

Helpful Report

Posted 2 years ago

Hi, thank you for your recent review. We are sorry to learn you weren't completely satisfied with your recent order experience, we have raised this with the relevant team to investigate further. Please don't hesitate to contact our customer service team at customerservice@jonrichard.com for any further enquiries. Thanks, Jon Richard

Posted 2 years ago

“Great value ,and beautiful quality ,love the products”

Helpful Report

Posted 2 years ago

“Order put in for 3 items 1 delivered the other 2 where out of stock only found this out when 1 item was delivered and received refund for the other 2 why let me order when no stock”

Helpful Report

Posted 2 years ago

Hi, thank you for your recent review. We are sorry to learn you weren't completely satisfied with your recent order experience, we have raised this with the relevant team to investigate further. Please don't hesitate to contact our customer service team at customerservice@jonrichard.com for any further enquiries. Thanks, Jon Richard

Posted 2 years ago

“Wanted to buy my mother who has sight and dexterity problems large button pearl earrings that were not too expensive (she loses things quickly) but could not find anything suitable. Found exactly what I wanted with Jon Richards.”

Helpful Report

Posted 2 years ago

“Paid over £80 and the box broke what an embarrassment. Looked like a cheap gift!”

Helpful Report

Posted 2 years ago

Hi, thank you for your review. We take great care when selecting and packing our items and we hope they reach you in perfect condition, however if they arrived damaged we apologise and ask you follow the below returns procedure. We offer free UK returns within 28 days of receipt for a refund. Further returns information can be found in the following link - https://www.jonrichard.com/returns-policy-i5 Please don't hesitate to contact our customer service team at customerservice@jonrichard.com for any further enquiries. Thanks, Jon Richard

Posted 2 years ago

“I bought a bracelet for my partner and had a bit of a problem. I won’t go into details, but the resolution of the issue constituted perhaps THE best customer service I have experienced, in all regards. Truly exemplary.”

Helpful Report

Posted 2 years ago

“Hello! Item's was good,fast delivery,but I cannot tell for quality because that is a Christmas present! If you're asking about your site im satisfied for 100% and i will buy from you. Regards and thanks for your service”

Helpful Report

Posted 2 years ago

“Beautiful bracelet 😍. Perfect for gift”

Helpful Report

Posted 2 years ago

“Beutiful I bought the items for Christmas presents very pleased 😀”

Helpful Report

Posted 2 years ago

“Absolutely beautiful brooch bought as a Christmas present for my mum. Quick delivery and well packaged.”

Helpful Report

Posted 2 years ago

“2 brooches weren't as sparkly as I expected. I was then disappointed when they were reduced in price soon after purchasing. Doubt I'll ever order again”

Helpful Report

Posted 2 years ago

Hi, thank you for your review. We are sorry to learn you weren't completely satisfied with your recent order, we offer free UK returns within 28 days of receipt for a refund. Further returns information can be found in the following link - https://www.jonrichard.com/returns-policy-i5 Please don't hesitate to contact our customer service team at customerservice@jonrichard.com for any further enquiries. Thanks, Jon Richard

Posted 2 years ago

“Excellent service arrived on time. Thank you”

Helpful Report

Posted 2 years ago

“Wow first time ordering and I am very impressed with the 2 x sterling bangles both christmas presents. They are both stunning. The service was second to none and the price for the bangles was excellent value for money. Thankyou.”

Helpful Report

Posted 2 years ago

“Absolutely beautiful! My sister looked amazing on her wedding day”

Helpful Report

Posted 2 years ago

“Excellent value for money and a great gift for my wife. Fashionable, good-looking and will go with a wide range of clothes.”

Helpful Report

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Jon Richard Reviews