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Jon Richard Reviews

4.4 Rating 5,585 Reviews
83 %
of reviewers recommend Jon Richard
4.4
Based on 5,585 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email
Queries Resolved In
Over A Week
Read Jon Richard Reviews
Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025
Anonymous
Jon Richard 5 star review on 22nd July 2025
Anonymous
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
109
Anonymous
Anonymous  // 01/01/2019
A dull imitation of what I expected
Helpful Report
Posted 3 years ago
Hi, thank you for your review. We are sorry to learn you weren't completely satisfied with your recent order, we offer free UK returns within 28 days of receipt for a refund. Further returns information can be found in the following link - https://www.jonrichard.com/returns-policy-i5 Please don't hesitate to contact our customer service team at customerservice@jonrichard.com for any further enquiries. Thanks, Jon Richard
Posted 3 years ago
Lovely products and speedy delivery, highly recommended
Helpful Report
Posted 3 years ago
Love Jon Richard Jewellery had a few items and all beautiful, to go with my chosen outfits.
Helpful Report
Posted 3 years ago
Ordered last week and now you want a review of goods which I have not yet received.
Helpful Report
Posted 3 years ago
Hi, thanks for your recent review. Due to recent courier strikes we have been experiencing delays with our expected delivery dates. We are extremely sorry your order took longer than expected to arrive and want to thank you for your patience on this occasion. Thank you, Jon Richard
Posted 3 years ago
Lovely jewellery wonderful service !
Helpful Report
Posted 3 years ago
Sent a bracelet back and had no refund back
Helpful Report
Posted 3 years ago
Hi, thank you for your recent review. We aim to process your returns as quickly as possible but please allow up to 14 working days for the refund to be processed from the day you return the products. You will be notified via email when we have processed the refund. Please allow further 2-5 working days for your account to be credited or 2-5 working days for an exchange/replacement item to be sent. Our customer service team can be contacted via customerservice@jonrichard.com for any further enquiries regarding your recent order. Thank you, Jon Richard
Posted 3 years ago
Sent a bracelet back and had no refund back
Helpful Report
Posted 3 years ago
Hi, thank you for your recent review. We aim to process your returns as quickly as possible but please allow up to 14 working days for the refund to be processed from the day you return the products. You will be notified via email when we have processed the refund. Please allow further 2-5 working days for your account to be credited or 2-5 working days for an exchange/replacement item to be sent. Our customer service team can be contacted via customerservice@jonrichard.com for any further enquiries regarding your recent order. Thank you, Jon Richard
Posted 3 years ago
Product More than expected. Quality and cost on point.
Helpful Report
Posted 3 years ago
Bought for my mums birthday, it was Beautiful came in a lovely box, my mum loved it. Thank you :-))
Helpful Report
Posted 3 years ago
Beautiful set
Helpful Report
Posted 3 years ago
Recommend Jon Richard jewellery.
Helpful Report
Posted 3 years ago
Not received my jewellery yet and no answer to e mail
Helpful Report
Posted 3 years ago
Hi, thanks for your recent review. Due to recent courier strikes we have been experiencing delays with our expected delivery dates. We are extremely sorry your order took longer than expected to arrive and want to thank you for your patience on this occasion. Thank you, Jon Richard
Posted 3 years ago
Easy to follow website. When the items arrived they were just as shown. No complaints at all
Helpful Report
Posted 3 years ago
Much smaller and fragile than the images depicted. I just hope my two granddaughters like them!
Helpful Report
Posted 3 years ago
Hi, thank you for your review. We are sorry to learn you weren't completely satisfied with your recent order, we offer free UK returns within 28 days of receipt for a refund. Further returns information can be found in the following link - https://www.jonrichard.com/returns-policy-i5 Please don't hesitate to contact our customer service team at customerservice@jonrichard.com for any further enquiries. Thanks, Jon Richard
Posted 3 years ago
Bought quite a few pieces of 925 silver Please don't waste your money Scratches after just wearing for a hour Still waiting for 2 orders incomplete which now don't want And as usual no phone number just typical so thanks for nothing totally wasted my money 😒
Helpful Report
Posted 3 years ago
Hi, thank you for your review. We are sorry to learn you weren't completely satisfied with your recent order, we offer free UK returns within 28 days of receipt for a refund. Further returns information can be found in the following link - https://www.jonrichard.com/returns-policy-i5 Please don't hesitate to contact our customer service team at customerservice@jonrichard.com for any further enquiries. Thanks, Jon Richard
Posted 3 years ago
Lovely Jewellery and quick easy delivery
Helpful Report
Posted 3 years ago
I ordered the item on 1 December for my sister’s birthday on the 9th but it still hasn’t arrived sadly.
Helpful Report
Posted 3 years ago
Hi, thank you for your recent review. Due to recent courier strikes we have been experiencing delays with our expected delivery dates. We are extremely sorry your order took longer than expected to arrive and want to thank you for your patience on this occasion. Thank you, Jon Richard
Posted 3 years ago
Lovely necklace and really good value
Helpful Report
Posted 3 years ago
Beautiful accessories I’m very happy with the set I bought highly recommend
Helpful Report
Posted 3 years ago
Lovely earrings iwill enjoy wearing them overchristmas
Helpful Report
Posted 3 years ago
Jon Richard is rated 4.4 based on 5,585 reviews