Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,327 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,327 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

Write Your review

Tell us how Jon Richard made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased Jon Richards jewellery for years and could never fault it. Since closure of Debenhams, I have recently started to purchase online. Everything arrived in perfect condition. I am reluctant in buying jewellery online as sometimes not all is what it seems. I can honestly say the four batches I have purchased within the last month in the sale have exceeded my expectations. Every single piece has been beautiful, hence the four batches ... repurchased more and more after seeing the quality. Quite a lot of birthdays sorted for a while! Thank you and keep up your great service and great price x”

Helpful Report

Posted 3 years ago

“Amazing item! It looks so expensive! Beautiful piece of art, at the same time sturdy and wearable.”

Helpful Report

Posted 3 years ago

“Very pretty bracelets. Arrived on time. Wanted stretch bracelets.”

Helpful Report

Posted 3 years ago

“cannot fault the service, quality of jewelry or price. I ordered earrings and matching necklace for my wedding and the quality was exceptional. I ordered a second necklace for pieces to be added to my hair - will definitely order from this site again”

Helpful Report

Posted 3 years ago

“My jewellery order arrived quickly and in lovely boxes great service”

Helpful Report

Posted 3 years ago

“Brought 3 necklaces for my holiday & they're all fabulous, always a fast and efficient service & delivery”

Helpful Report

Posted 3 years ago

“Beautiful necklace and great quality arrived quickly, will definitely be ordering from here again”

Helpful Report

Posted 3 years ago

“Great quality and great price!”

Helpful Report

Posted 3 years ago

“a lovely hedgehog brooch with real sparkle”

Helpful Report

Posted 3 years ago

“Wanted a particular style of earing but could not find the exact one anywhere. Came across jonrichard by chance when I googled vintage style. Ordered online easily enough and they arrived 3 days later. Well packed in bubble wrap and jiffy envelope so they could be posted through the letter box, marvellous.”

Helpful Report

Posted 3 years ago

“Fantastic value. Both my long gold plated chain and matching earings were on sale. They look expensive. I had not used this company before and did not know what to expect. Items fab. Delivery time fab. I will definately be back for more.”

Helpful Report

Posted 3 years ago

“Very pleased with my purchase of silver necklace with gold balls and earrings to match”

Helpful Report

Posted 3 years ago

“Good quality products and arrived swiftly.”

Helpful Report

Posted 3 years ago

“Nice quility item and swift delivery,would purchase again.”

Helpful Report

Posted 3 years ago

“The bracelet set was lovely, however on arrival it was tangled up and took a long time to get it untangled, while this isn't entirely avoidable there was a price tag on the bracelet that had a price at a lower cost to what I was charged. I contacted them and was refunded the difference but I can't really give 5*”

Helpful Report

Posted 3 years ago

“The items I purchased were lovely .very quick delivery”

Helpful Report

Posted 3 years ago

“Amazing, promt customer service by Carla when I reviewed a faulty piece of jewellery. I used to buy JR jewellery from Debenhams, it's good to know I can continue to purchase good quality jewellery from JR website.”

Helpful Report

Posted 3 years ago

“Beautiful Jewellery”

Helpful Report

Posted 3 years ago

“Love them comfy to wear also”

Helpful Report

Posted 3 years ago

“Lovely earrings, great value for money and excellent customer service.”

Helpful Report

Posted 3 years ago

Jon Richard is rated 4.4 based on 5,327 reviews