Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,513 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really beautiful earrings. Have had lots of nice comments on them. A huge plus getting them in them in the sale too.”

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Posted 3 years ago

“Beautiful earrings, lovely gift box, bought for xmas pressies, really pleased with my purchases.”

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Posted 3 years ago

“Ordered the Pearl earrings for my daughters wedding and they are perfect. Beautiful and just the right colour, that’s matches my necklace. Easy to order and arrived in good time, plus good communication. Thank you”

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Posted 3 years ago

“Exactly what I wanted .. looks lovely”

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Posted 3 years ago

“Love Jon Richard jewellery well worth the money, beautiful designs well made”

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Posted 3 years ago

“Will never order from here again. Bought some clip on earrings and they came broken & completley bust so could never wear them. No customer service to get in touch with either”

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Posted 3 years ago

Hi, thank you for your recent review. We are very sorry to learn of the recent issue you experienced with your order. Please contact our customer service team at customerservice@jonrichard.com who will help to resolve this for you as soon as possible. Many apologies again for any inconvenience caused. Thanks, Jon Richard

Posted 3 years ago

“Customer service is non-existent! I won't be buying from them again.”

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Posted 3 years ago

Hi, thank you for your recent review. Please contact our customer service team at customerservice@jonrichard.com who will help to resolve any issues for you as soon as possible. Thanks, Jon Richard

Posted 3 years ago

“Recently browsed this website and was very impressed with the earrings on offer. Was looking for some for my daughter and was very pleased with what I ordered a great price too!!”

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Posted 3 years ago

“Very pleased with quality I ordered more stuff after receiving my 1st order very fast service too well pleased.”

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Posted 3 years ago

“The product was first class quick delivery Would buy again thankyou john kane”

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Posted 3 years ago

“So helpful to provide a replacement jewellery piece for a present that was unsuitable.”

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Posted 3 years ago

“The Earrings were gorgeous and the service was extremely good.”

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Posted 3 years ago

“Lovely selection of bridal/bridesmaid hair accessories Fast delivery & well packaged”

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Posted 3 years ago

“The pins I wore for my engagement and wedding, one of the demontes came off. I've worn your products before and lasted me many years.”

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Posted 3 years ago

Hi, thank you for your recent review. We are very sorry to learn of the recent issue you experienced with your order. Please contact our customer service team at customerservice@jonrichard.com who will help to resolve as soon as possible. Many apologies again for any inconvenience caused. Thanks, Jon Richard

Posted 3 years ago

“Items received very quickly, just as described. Very happy.”

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Posted 3 years ago

“Lovely earrings a bit different not to big”

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Posted 3 years ago

“Nice beautiful jewellery, slightly on the expensive side. The ring was smaller than expexted size, so had to return amd order a bigger size.”

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Posted 3 years ago

“Stunning earrings love them ❤️”

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Posted 3 years ago

“Perfect extender for my swarovski tennis bracelet which broke making the bracelet too short to wear! Amazing price at a third of the price if bought from the retailer. Only bug bear was the £3.50 postage for a £1.20 item but still cheaper than buying from the original retailer so all good!”

Helpful Report

Posted 3 years ago

Hi, thank you for your recent review. We are sorry to learn of the recent issue you experienced with your order. Please contact our customer service team at customerservice@jonrichard.com who will help to resolve. Many apologies again for any inconvenience caused. Thanks, Jon Richard

Posted 3 years ago

“Wife is so pleased with the bracelet I’ve ordered more for Christmas for her and the the children”

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Posted 3 years ago

Jon Richard is rated 4.4 based on 5,513 reviews