Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,585 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,585 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with my recent purchase. Bought a rose gold necklace, bracelet and earrings for my mothers birthday and she was extremely pleased. Absolutely beautiful jewellery and excellent value for money too.”

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Posted 3 years ago

“I'm very happy with my bracelet, easy to slide on and off, lovely luster on the silver.”

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Posted 3 years ago

“Excellent quality jewellery, perfectly packaged and arrived in great time.”

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Posted 3 years ago

“Prompt delivery and good quality merchandise”

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Posted 3 years ago

“Bought a few pieces from here and all good quality. Good prices especially in sale!”

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Posted 3 years ago

“Just perfect!Thank you very much!”

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Posted 3 years ago

“Beautiful quality costume jewellery. Very good service too”

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Posted 3 years ago

“Thank you for your prompt delivery we received our order less than twenty four hours of placing the order. Excellent service.”

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Posted 3 years ago

“I bought several items on line, previously I d bought in Debenhams. I was disappointed in the size of some items abd have returned.”

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Posted 3 years ago

Hi, thank you for your recent review and we apologise for any inconvenience caused with your recent purchase. If you'd prefer to shop our ranges in person, you can find your nearest store via the following link - https://www.jonrichard.com/map Thank you, Jon Richard Team

Posted 3 years ago

“I really like them but I was hoping they’d be slightly bigger. Maybe the photo is a little deceptive as I couldn’t see any measurements.”

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Posted 3 years ago

Hi, thanks for your recent review. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund. We offer free returns for all UK orders. Thank you, Jon Richard Team

Posted 3 years ago

“Lovely bracelet but a real shame it doesn’t come with a gift box or pretty bag - I was a gift”

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Posted 3 years ago

Hi, thanks for your recent review. To be as kind to the planet as possible, your jewellery may not come in a gift box, unless specified. You can purchase one separately here - https://www.jonrichard.com/gifts-c24/gift-box-c170. All jewellery will however be in protective packaging to keep it safe from harm. Thank you, Jon Richard Team

Posted 3 years ago

“Jewellery set arrived quickly. Unfortunately the clasp on the bracelet was broken. I emailed the company and they got back to me really quickly to say they would post me out the whole set again and I could keep the necklace & earrings from the orginal set. Arrived within days. What great service. I love Jon Richards jewellery & have numerous pieces. Would highly recommended them”

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Posted 3 years ago

“Beautiful & excellent quality earrings ordered in post Xmas sale so even better value. Arrived within time stated time & well packaged. Thankyou..”

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Posted 3 years ago

“Cannot as I have not yet received the item. Been Ill and cannot remember which bracelet I ordered.”

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Posted 3 years ago

Hi, thanks for your recent review. For updates regarding your order, please contact our customer service team at customerservice@jonrichard.com. Thank you, Jon Richard Team

Posted 3 years ago

“Lovely earring, however bar bent on boh earrings when opened, unable to give as present so kept for myself.”

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Posted 3 years ago

Hi, thank you for your recent review. We take great care when selecting and packing our items and we hope they reach you in perfect condition, however if they arrived damaged we apologise and ask you follow the below returns procedure. https://www.jonrichard.com/returns-policy-i5 Thank you, Jon Richard Team

Posted 3 years ago

“The sale item I wished to purchase was sold out&I was refunded. Most disappointed that it was not removed off the website timeously.”

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Posted 3 years ago

Hi, thank you for your recent review. Due to high demand, it appears the item very quickly sold out - we do understand this can be extremely disappointing and we apologise for any inconvenience caused. Thank you, Jon Richard.

Posted 3 years ago

“I love my necklace , perfect size silver balls great length , I’m after a Jon richards necklace but can’t find it anywhere”

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Posted 3 years ago

“Exceptional quality and make”

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Posted 3 years ago

“Most of my jewelleries are from this brand they always look cute. Love them always.”

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Posted 3 years ago

“Anything I purchase from Jon Richard is top quality and not cheap flimsy jewellery like other stores sell.”

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Posted 3 years ago

Jon Richard is rated 4.4 based on 5,585 reviews