Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,314 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,314 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice product and it was very well received. The delivery time was good and overall a pleasant experience.”

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Posted 2 years ago

“Highly recommend this earrings!”

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Posted 2 years ago

“Great service, lovely jewellery”

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Posted 2 years ago

“Very happy with my purchase. The pearl necklace looks very expensive. I had purchased the same one in Debenhams a few years ago and I had so many compliments with the cruise staff at the jewelly department and they thought the pearls were real. The earrings are very beautiful and they also look very expensive”

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Posted 2 years ago

“Very good product for the price. Very sparkly and fits well I bought a medium for my wedding finger.”

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Posted 2 years ago

“Quick and easy ordering and delivery. Item is excellent and my friend was delighted to receive it”

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Posted 2 years ago

“I ordered pink pearl earrings and a ring. Very pleased with both items.”

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Posted 2 years ago

“Beautiful set bought for my daughter to wear on her wedding day”

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Posted 2 years ago

“I usually buy jewellery from jon richards but this time im a bit dissapointed, thr earring is not as expected and made my ear sore,witch is usuall.”

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Posted 2 years ago

Hi, we are sorry to hear you weren't completely satisfied with your purchase. You can return the goods within 28 days of receipt for a refund. We also offer free returns for all UK orders. Thank you, Jon Richard.

Posted 2 years ago

“I love the quality and design of all of the jewellery”

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Posted 2 years ago

“Daughter loves necklace”

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Posted 2 years ago

“Good service, quick. Good quality and price”

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Posted 2 years ago

“I ordered a lovely pair of silver earrings for my daughter and they arrived promptly and on time.”

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Posted 2 years ago

“Very good quality”

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Posted 3 years ago

“good quality jewellery and prompt delivery will order from them again”

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Posted 3 years ago

“The earring was very pretty but the prong that goes through the ear was too thick and not sturdy. Metal was weak.”

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Posted 3 years ago

Posted 2 years ago

“Really pleased with my new necklace looks much more expensive than it was. A very satisfied customer Thank You”

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Posted 3 years ago

“Excellent products. Delivered when estimated.”

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Posted 3 years ago

“Easy to use website. Fast dispatch time. Great communication by email once order placed. Delighted with item.”

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Posted 3 years ago

“Received 3 necklaces that were gifts for bridesmaids. They were in plastic bags snd all tangled up! No jewellrey box with them so wouldn’t purchase if you want as a gift.”

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Posted 3 years ago

Hi, we are sorry to hear you weren't completely satisfied with your purchase. You can return the goods within 28 days of receipt for a refund and we offer free returns for all UK orders. To be as kind to the planet as possible, your jewellery may not come in a gift box, unless specified. You can purchase one separately here - https://www.jonrichard.com/gifts-c24/gift-box-c170 All jewellery will however be in protective packaging to keep it safe from harm. Thank you, Jon Richard.

Posted 2 years ago

Jon Richard is rated 4.4 based on 5,314 reviews