Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,585 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,585 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just as promised....prompt delivery...lovely bracelet”

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Posted 3 years ago

“Excellent service, very many thanks.”

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Posted 3 years ago

“Great bracelet, arrived sooner than expected”

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Posted 3 years ago

“Bought as a Valentines gift for my girlfriend. Looks great. It’s well finished. And finally it was a good price with a good delivery speed. I bought from here as like with all other companies I check out their reputation before I buy. This company stuck out as reliable and honest.”

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Posted 3 years ago

“Items as seen online. Wrapped well for postage and received emails letting me know of the shipment and its progress”

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Posted 3 years ago

“Unfortunately I am not happy.. my son bought a bracelet for his gf for valentines day and the magnets are not strong at all. The bracelet falls off her wrist alot. Shame because he is only 14 saved his money up for it and its not the best.”

Helpful Report

Posted 3 years ago

Hi, Thanks for your recent review. We apologise for the recent issue you experienced - please contact our customer service team at customerservice@jonrichard.com who will help to resolve the matter for you as soon as possible. Thank you, Jon Richard

Posted 3 years ago

“Necklace and bracelet were far too small, had to order some extenders for them so very disappointed, I don't know who they would fit other than a child!!”

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Posted 3 years ago

Hi, thank you for your recent review. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund. We offer free returns for all UK orders. Please contact our customer service team at customerservice@jonrichard.com for any further queries relating to your order. Thanks, Jon Richard.

Posted 3 years ago

“Bought 2 pair of earrings, excellent service and fast delivery. Earrings are beautiful exactly as described if not better.”

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Posted 3 years ago

“Beautiful jewellery. Amazing customer service. Would 10/10 recommend.”

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Posted 3 years ago

“Broke the first day after receiving the product. Clearly poorly produced.”

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Posted 3 years ago

“Very pleased with the quality of the items I received. I later had small problem with one item but Customer Services dealt with it efficiently.”

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Posted 3 years ago

“Very pretty earings although I would have preferred them to be a little bigger.”

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Posted 3 years ago

“I totally love this jewellery. It’s so chic and pretty.”

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Posted 3 years ago

“Quick reliable service”

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Posted 3 years ago

“Good service and the quality of the goods bought were of the correct standard for the money paid.”

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Posted 3 years ago

“They’re beautiful earrings but they’re not rose gold which a ordered. They were gold, so this was disappointing as I wanted them to go with a JonRichard rose gold bracelet that my husband bought me. Gift box which I also purchased was dinted on arrival. I haven’t returned because it was a faff on. But yes over all disappointing.”

Helpful Report

Posted 3 years ago

Hi, Thanks for your recent review. We apologise for the recent issue you experienced - please contact our customer service team at customerservice@jonrichard.com and they will help to resolve the matter for you as soon as possible. Thank you, Jon Richard

Posted 3 years ago

“The part which goes in the ear are proper black and both boxes broken, and the worst part is that I can't even return the earring because is a policy that won't be accepted. For amount of money which I paid I would expect some good quality!!! I will. Never buy anything in my life from this 'brand'”

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Posted 3 years ago

“very good quality rings! they’re so sparkly and look absolutely beautiful on😍 the sizing is accurate. would definitely buy again.”

Jon Richard 5 star review on 11th February 2023

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Posted 3 years ago

“excellent quality and exceptional customer service with fast delivery”

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Posted 3 years ago

“Loved the Xmas tree brooch , it’s so beautiful”

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Posted 3 years ago

Jon Richard is rated 4.4 based on 5,585 reviews