Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,565 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,565 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The tiara arrived rusted with a missing pearl”

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Posted 3 years ago

“I ordered a bracelet a.d gift box, it arrived not in the gift box so what ws the point as it went directly to the recipient. The other part of the gift was out of stock and I was emailed too late to get anything else. Not a happy customer”

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Posted 3 years ago

“I ordered a bracelet. Before due delivery date I received an email thanking me for returning it!!!! Refund came through ok.”

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Posted 3 years ago

“The colour of the metal has started to change. Only wore it twice. So upset.”

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Posted 3 years ago

“kukkzu tztrkrt 65u56u”

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Posted 3 years ago

“Only received half my order”

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Posted 3 years ago

“Sadly the item has not arrived, they are logging an investigation with royal mail and I'm still waiting for my item to arrive!!”

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Posted 4 years ago

“It was such a waste of money . The earrings are way smaller than seen on website . Very disappointed.”

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Posted 4 years ago

“Looked fab on line. Returned no problem due to poor quality”

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Posted 4 years ago

“Earrings were bent, very overpriced considering everything is of very cheap quality. I would save yourself some money and buy directly from the Chinese websites!”

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Posted 4 years ago

“I ordered something. They told me I’d sent it back and gave my money back. I never received it!!!”

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Posted 4 years ago

“I am very disappointed with the my purchase. The picture of the earing in the website is misleading. I was shocked when I recived my order.The earing is very tiny and the size doesn't match the one showed online.”

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Posted 4 years ago

“Sorry but I was not lucky as I waited anxiously for my order and it didn't arrive. I feel disappointed.”

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Posted 4 years ago

“I have returned the item, it came damaged in the box, I had to return it back.”

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Posted 4 years ago

“I can't review an item you didn't send; why ask me to review it? One star for at least refunding my money”

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Posted 4 years ago

“Disappointed, it was a gift for someone and definitely didn't arrive as appeared on the website when I purchased it. Will not be buying from you again.”

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Posted 4 years ago

“I received a gift that was tampered and have not got a refund till today”

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Posted 4 years ago

“I haven’t received wet!!”

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Posted 4 years ago

“Ordered 3 pack of earrings for a secret santa gift 1 pair didn't match at all! Obviously wasn't checked. Kept it as l just couldn't be bothered with the hassle.”

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Posted 4 years ago

“Returned items and have not had a refund sent 2 emails and no reply very disappointed”

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Posted 4 years ago

Jon Richard is rated 4.4 based on 5,565 reviews