Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,523 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm in love with my jewellery!!! They look really elegant, great quality. Amazing designs and beautiful colors. Really fast delivery”

Helpful Report

Posted 4 years ago

“Fast delivery and product is perfect”

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Posted 4 years ago

“The web site is easy to use and the descriptions are clear. The sizes are useful, especially when you are buying gifts. On this occasion I wanted to buy chandelier earrings so size info was essential. The recipient of the gift was very happy with the earrings so the choices available on line were just right. I have purchased through this website before, so that says it all”

Jon Richard 5 star review on 2nd February 2021

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Posted 4 years ago

“Product was exactly as expected, described packaging let’s you down, a cheap plastic bag for a Valentine’s love heart bracelet! A small red box would got 5 stars, presentation is pricleds”

Helpful Report

Posted 4 years ago

Hi, we are sorry you are disappointed. If a product comes with a gift box the image online will include this - unfortunately not all our products come with gift boxes. We have boxes available on our website pricing between £1 and £4. I hope this helps or any future purchases.

Posted 4 years ago

“good value and service perfect *****”

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Posted 4 years ago

“Arrived really quickly and were perfect really pleased with my order”

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Posted 4 years ago

“Really delighted with my purchase. Came in good time as well.”

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Posted 4 years ago

“Dont hesitate to purchase your good's from here the jewellery is beautiful and its great quality,I would defo recommend buying from this website. Delivery efficient also I had a fantastic experience.”

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Posted 4 years ago

“Super fast despatch of items. Beautifully presented and wonderful prices.”

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Posted 4 years ago

“The butterfly was beautiful and looked good on most my girlfriends outfits and she loves it.”

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Posted 4 years ago

“The image in the advertising didn't match what was provided apart from the bracelet pendent. Bracelet its self is made with stretchable plastic which is really thin and surrounded by metal that looks cheap. Dissapointed it was delivered in a self sealed plastic bag wrapped in bubble wrap. No gift box etc. Only paid £22 for bracelet but did expect it to come in some sort of box. Was quick delivery and regularly updated with progress of delivery however the quality of product and presentation has put me off buying anything in the future.”

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Posted 4 years ago

“Exactly what I was looking for and at a great price.”

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Posted 4 years ago

“Lovely necklace and earrings for my friends birthday. Good service and delivery”

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Posted 4 years ago

“Order was placed 2 weeks ago and has still not been received.”

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Posted 4 years ago

Hi, we’re sorry for this inconvenience. If you contact customerservice@jonrichard.com, they will help to resolve this issue and get your order to you. Thank you, Jon Richard

Posted 4 years ago

“Beautiful earrings.”

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Posted 4 years ago

“Love this set. I’ve bought it for my wedding as our colour is navy and it will be my something blue. Beautiful.”

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Posted 4 years ago

“The bracelet came really quickly and is very pretty. Had it engraved for my daughter’s 18th - it looks great.”

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Posted 4 years ago

“The earrings are just beauitful. Fast delivery and so easy to order Thank you”

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Posted 4 years ago

“Bracelet was bought as a gift. It was lovely but arrived just in plastic bag. I assumed it would come with a box or jewellery pouch as at no time during checkout did it ask would I like a box/pouch or even a gift receipt. I know now that you have to pay extra which I would have if I had known at the time.”

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Posted 4 years ago

“Received my silver paw print earrings. Absolutely beautiful . Great price and quality . Love them”

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Posted 4 years ago

Jon Richard is rated 4.4 based on 5,523 reviews