Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,523 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the quick and efficient service. Peacock brooch is beautiful and very good quality. Overall extremely pleased..”

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Posted 4 years ago

“Gorgeous set bought as a gift very pretty”

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Posted 4 years ago

“great necklace and earrings set in a nice box quick delivery excellent would order again”

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Posted 4 years ago

“Arrived swiftly very good value for money and well packaged”

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Posted 4 years ago

“Ordered the bracelet for my great granddaughters birthday present, she was so pleased with it. It is a beautiful item, but everything I have ordered from Jon Richards have all been lovely, I have quite a collection now.”

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Posted 4 years ago

“I have ordered a variety of jewellery pieces and am always very happy!”

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Posted 4 years ago

“Bought a wedding tiara. So very pleased and can’t wait to wear it”

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Posted 4 years ago

“Great delivery time. Beautiful jewellery that is lovely quality. I have now bought 3 pieces of jewellery from this website and have beenn really impressed with them all. Will be ordering again in the future.”

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Posted 4 years ago

“Excellent products and first class delivery”

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Posted 4 years ago

“These are perfect for the recent loss of my beautiful dog, really are perfect”

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Posted 4 years ago

“Nice quality. Good choice. Delivery good .”

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Posted 4 years ago

“Quick service and earrings look fab , great price and quality . 👍”

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Posted 4 years ago

“All products I purchased were fabulous bought for a friend’s 60th birthday but not until March”

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Posted 4 years ago

“did not receive my items! i’ve been in contact with them & still no update or response!”

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Posted 4 years ago

Hi, we’re sorry for this inconvenience. If you contact customerservice@jonrichard.com, they will help to resolve this issue and get your order to you. Thank you, Jon Richard

Posted 4 years ago

“The necklace is beautiful and I am really pleased with it. The delivery was absolutely fine and arrived quickly. The only problem I experienced is the blue box that the necklace came in was completely broken. This must have happened during the delivery process. As the piece of jewelry was a special piece I really would have liked the box to offset the piece and keep safe. I thought the box would have been especially nice. Due to how broken it was I unfortunately threw it away. I would like to order another piece but am slightly unsure due to this experience.”

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Posted 4 years ago

“I have returned item as necklace was broken Returned by Hermes on 30 January but no communication as yet from Jon Richard for replacement or refund of item.”

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Posted 4 years ago

Hi, we’re sorry for this inconvenience. If you contact customerservice@jonrichard.com, they will help to resolve this issue and hopefully track down your return. Thank you, Jon Richard

Posted 4 years ago

“I cant write a review yet because i still havent received my order....”

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Posted 4 years ago

“I'm so glad I found Jon Richard. There's a huge selection of lovely jewellery & I've made quite a few purchases online. The quality of the jewellery is excellent & I love wearing the pieces I got.”

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Posted 4 years ago

“I am regular purchaser of Jon Richard items and am delighted that I will be able to deal with them directly now that my previous source, Debenhams is closed. Their jewellery is always beautifully designed, super quality and nicely packaged. I highly recommend them.”

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Posted 4 years ago

“Beautiful jewellery products which are fab quality. Quick delivery aswell”

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Posted 4 years ago

Jon Richard is rated 4.4 based on 5,523 reviews