Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,676 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,676 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time I have purchased from Jon Richard, good so far.”

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Posted 4 months ago

“As described thank you”

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Posted 4 months ago

“Easy website to use, a lot to choose from, once order placed quick delivery. Would certainly recommend them”

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Posted 4 months ago

“Just a good company too look for my wife thank you 😊”

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Posted 4 months ago

“Iv not even received it! Can you tell me why not been sent?”

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Posted 4 months ago

Hi, We’re sorry to hear you haven’t received your order yet. If you haven’t already, please get in touch with our customer service team at customerservice@jonrichard.com , with your order details so we can look into this for you. Thank you!

Posted 3 months ago

“My package has not arrived”

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Posted 4 months ago

Hi, We’re sorry to hear you hadn't received your order yet. If you haven’t already, please get in touch with our customer service team at customerservice@jonrichard.com , with your order details so we can look into this for you. Thank you!

Posted 3 months ago

“Fantastic piece of jewellery very happy. Will definitely deal with again”

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Posted 4 months ago

“Speedy delivery & excellent customer service to replace a broken earring in time for Christmas - well impressed thank you”

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Posted 4 months ago

“I find the jewellery to be very good quality and reasonably priced, some very nice pieces”

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Posted 4 months ago

“Very beautiful necklace. My daughter loves it. My only gripe is that it didn't come in a jewellery box otherwise it would have been 5 stars”

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Posted 4 months ago

“Great quality jewellery at a very reasonable price and it was delivered promptly.”

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Posted 4 months ago

“I definitely buy again great seller and fast delivery”

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Posted 4 months ago

“First time buying from Jon Richard. I was happy with the communication and speedy delivery. Would use again.”

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Posted 4 months ago

“Very good,excellent value,Shame you don't have more clip on earrings in the range but very pleased with my purchase.”

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Posted 4 months ago

“Very poor service. Sent the wrong product which I returned, then said sold out of what I wanted a few days before Xmas!”

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Posted 4 months ago

Hi, thank you for your feedback! We’re sorry for the frustration this caused. When we looked into your enquiry, we found the item had unfortunately sold out due to the busy festive period and the high number of last-minute orders at that time of year. We’re glad we were able to resolve everything in the end and really appreciate your patience.

Posted 3 months ago

“Great website. Delivered on time and what i was expecting unlike some other websites”

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Posted 5 months ago

“Perfect length and fit and hang well. On the down side, i thought they looked a little more sparkly on the picture but at the price i paid for that quality i am pleased”

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Posted 5 months ago

“A privilege to deal with a company that says what it does, aand does what it says.”

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Posted 5 months ago

“I received an incorrect item. No response from customer services no telephone to contact them just email. I'm still waiting for my refund. First time ordering from the company and will never order again. Appaling customer service”

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Posted 5 months ago

Hi, Thank you for your feedback! That's correct, We don’t have a telephone line and handle all enquiries via email at customerservice@jonrichard.com. During the busy festive period, our response times were a little longer than usual, which we had communicated to customers. We really appreciate your patience and are always happy to help via email

Posted 3 months ago

“Bought three different items. Necklace,Earring and necklace set with bracelet and also separate bracelet. All different,all stunning. Can't wait to give them as gifts.”

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Posted 5 months ago

Jon Richard is rated 4.4 based on 5,676 reviews