Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,567 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,567 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality reasonably priced goods.”

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Posted 2 months ago

“Lovely brooch for animal print lovers. Eyes made with crystals 🤩”

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Posted 2 months ago

“Am really happy with my items .. they look beautiful can wait to give it to my friends for Christmas ❤️”

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Posted 2 months ago

“Just so beautiful and a piece of jewellery you will keep and wear forever”

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Posted 2 months ago

“I love my daughters lipsey bracelet it's beautiful.”

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Posted 2 months ago

“Never received my order. No tracking image to locate parcel. Jon Richard customer service hasn’t helped so far. Will update soon. If they send my product or refund, I will be forced to do a bank chargeback.”

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Posted 2 months ago

“My daughter will love this for Xmas when it arrived I though oh yeah she will love it”

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Posted 2 months ago

“Beautiful jewellery,always well packaged and quick delivery.”

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Posted 2 months ago

“First time to use Jon Richards. What a company! I ordered Wednesday paid extra for priority delivery, arrived less than 24hrs later, and in December too! Delighted with my Fascinator,just perfect. Would definitely recommend and will be using again myself in the future. Thank you JR”

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Posted 2 months ago

“Well done to a company that gets it right. Beautiful designed jewellery, I can always find what I like for myself or as a gift. Quality is excellent at prices we can all afford, which looks more expensive than it is. Thank you Jon Richard”

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Posted 2 months ago

“Stunning set - fab gift”

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Posted 2 months ago

“Very good quality jewellery.”

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Posted 2 months ago

“Excellent service and quick delivery”

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Posted 2 months ago

“Pictures are so deceiving! These earrings were purchased as a Christmas present for my granddaughter, no way could I give them to her, they’re not much bigger than a match head and you can’t return earrings”

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Posted 2 months ago

“I took advantage of the free delivery offer to buy a Xmas gift and I received my order in just a few days. I think if the delivery charge was less I would order a lot more jewellery from Jon Richard”

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Posted 3 months ago

“Issue with item, no response when customer service contacted, very poor!”

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Posted 3 months ago

“Excellent customer care .”

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Posted 3 months ago

“Can’t review the product as 10 working days later it’s still not been received! Contacted customer service twice now and still no update apart from an auto acknowledgement on first mail. Very disappointed and won’t be ordering again!”

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Posted 3 months ago

“Beautiful jewellery, great prices, and excellent service! Thank you!”

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Posted 3 months ago

“My earrings are beautiful. Jon Richard kept me informed at all times of my delivery and it arrived well packed. A professional organisation”

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Posted 3 months ago

Jon Richard is rated 4.4 based on 5,567 reviews