Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,501 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed with the earrings I purchased as they are not even and look odd however once package was opened I was unable to return them.”

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Posted 2 months ago

“Great service. Delivered swiftly. Lovely product very happy 😊”

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Posted 2 months ago

“Beautiful gift sets really pleased with them”

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Posted 2 months ago

“Jon Richard have a lovely selection of jewellery to suit all budgets. I have made a few purchases already and have been very happy with their service from ordering to delivery, everything I have ordered always arrives very well packed and in excellent condition.”

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Posted 2 months ago

“Very pleased with my item and they look very nice and a good quality, well worth buying.”

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Posted 2 months ago

“Happy with the ring purchased. Unfortunately it did not come with a box, so I had to buy one separately as it was a gift.”

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Posted 2 months ago

“Ordered a few items for my wedding , not had any problems , all as expected”

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Posted 2 months ago

“Great value for the quality postage could be slightly lower”

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Posted 2 months ago

“Just wow Jewellery beautifully made excellent quality and delivered very quickly, very very happy”

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Posted 2 months ago

“Absolutely stunning jewellery! I love all the pieces I have purchased and all at reasonable prices.”

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Posted 2 months ago

“Very pleased with all my purchases and reasonably priced”

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Posted 2 months ago

“Really lovely necklace bracelet and earring set. Beautifully boxed. Very well packaged and fast delivery.”

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Posted 2 months ago

“The jewellery set was beautiful and arrived in good time. Unfortunately the presentation box was damaged in the post but the Customer Services team replied promptly to me and sent a replacement box out the same day. Really great service and lovely jewellery.”

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Posted 2 months ago

“Perfect fit for the bracelet ordered.”

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Posted 2 months ago

“very good thanks”

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Posted 2 months ago

“Very good collection s Prompt delivery”

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Posted 2 months ago

“Jwellery looks good! I havent used it yet to test the quality but happy with the purchase”

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Posted 2 months ago

“I purchased two separate boxes and was very happy. The designs are beautiful and”

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Posted 2 months ago

“Great service jewellery lovely”

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Posted 3 months ago

“Wrong item sent - wrong code on website i found out myself . I contacted customer services four times, no resolve just automated replies. I wanted necklace on picture on website I gave up and I requested refund last week and still waiting for monies”

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Posted 3 months ago

Jon Richard is rated 4.4 based on 5,501 reviews